Essays about: "internal service"

Showing result 1 - 5 of 173 essays containing the words internal service.

  1. 1. Return process Development at Siemens Industrial Turbomachinery AB

    University essay from Linköpings universitet/Linköpings universitet/LogistikTekniska högskolan; Linköpings universitet/Linköpings universitet/LogistikTekniska högskolan

    Author : Henrik Dahlquist; Mattias Ahlbert; [2014]
    Keywords : Return process; SCOR; logistics;

    Abstract : Siemens Industrial Turbomachinery AB (SIT) manufactures gas turbines, conducts service and develop gas and steam gas turbines. The organization is located in Finspång and in Trollhättan with customers positioned all over the world. READ MORE

  2. 2. eHealth development in Sweden : A study of prominent aspects and benefits from a multi-user perspective

    University essay from KTH/Industriell ekonomi och organisation (Inst.); KTH/Industriell ekonomi och organisation (Inst.)

    Author : Jonathan Sobin; Ludvig Jakobsson; [2014]
    Keywords : eHealth; e-health; business model; business modeling; Business Model Canvas; BMC; Electronic Health Record; EHR; ICT; eHälsa; e-hälsa; affärsmodell; verksamhetsmodulering; Business Model Canvas; BMC; elektronisk patientjournal; EHR; ICT;

    Abstract : The European health care is facing challenges with an increasing ageing population, with a higher frequency of chronic diseases, which have resulted in rising health care costs. Meanwhile, the trend shows how patients and citizens are becoming more active in their personal health care, with the number of existing doctors and nurses subsiding furthermore entailing problems. READ MORE

  3. 3. eHealth development in Sweden : A  study  of  prominent  aspects  and  benefits  from  a  multi-userperspective

    University essay from KTH/Industriell Management; KTH/Industriell Management

    Author : LUDVIG JAKOBSSON; JONATHAN SOBIN; [2014]
    Keywords : ;

    Abstract : The  European  health  care  is  facing  challenges  with  an  increasing  ageing  population, with a higher frequency of chronic diseases, which have resulted in rising health care costs. Meanwhile, the trend shows how patients and citizens are becoming more active in their personal health care, with the number of existing doctors and nurses subsiding furthermore entailing problems. READ MORE

  4. 4. Implementing Internal Marketing To Influence Front Line Employee Job Satisfaction : A Case Study of Scandic Hotel in Västerås

    University essay from Mälardalens högskola/Akademin för ekonomi, samhälle och teknik; Mälardalens högskola/Akademin för ekonomi, samhälle och teknik; Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

    Author : Cimin Ghaffari; Enkhmandakh Enkhluun; Junyao Song; [2014]
    Keywords : Hotel industry; service; internal marketing; front line employee; job satisfaction;

    Abstract : Course:FOA214 Bachelor Thesis in Business Administration, 15 ECTSUniversity:Mälardalens University School of Business, Society and EngineeringDate:2014, June 2ndAuthors:Enkhluun Enkhmandakh, Cimin Ghaffari and Junyao SongTutor:Zarina OsmonalievaExaminer:Eva Maaninen-OlssonKeywords:Hotel industry, service, internal marketing, front line employee, job satisfaction, Scandic Hotel.Research Question: How does Scandic Hotel in Västerås influence front line employee job satisfaction through internal marketing activities?Purpose of Research:The purpose of this thesis is to describe and analyze how hotels can influence front line employee job satisfaction through internal marketing. READ MORE

  5. 5. Achieving front-line employee’s satisfaction through Internal marketing in service organizations; A case of SEB bank.

    University essay from Mälardalens högskola/Akademin för ekonomi, samhälle och teknik; Mälardalens högskola/Akademin för ekonomi, samhälle och teknik; Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

    Author : David Malmberg; Kenan Bouzo; Mohammed Al-aqel; [2014]
    Keywords : Internal Marketing; Internal Marketing Mix; Human Resource; Service Organization; Internal Customers; Internal Service; Service marketing; Front-line employees;

    Abstract : Problem definition:In service organizations, front-line employees are considered to be the primary element when providing the organization’s services as they interact directly with customers and influence their perception of service quality. In other words, if the front-line employees are satisfied they will deliver the organization’s services in the best way which will directly lead to customer satisfaction. READ MORE