Essays about: "optimalization"

Found 3 essays containing the word optimalization.

  1. 1. Getting Fit From The Living Room : A qualitative study on how the digitalization of fitness services have impacted the customer experience

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Jenny Månsson; [2021]
    Keywords : Customer experience; Customer journey; Touchpoints. Digitalization; Fitness industry; Fitness services.;

    Abstract : Purpose The purpose of this study is to get insights in how the digitalization of fitness services has affected the customer experience, this with a focus on fitness services such as dance classes and PT-sessions online.  Theoretical background The theory has its foundation in both the customer journey where different touchpoints are perceived and the factors affecting the customer experience. READ MORE

  3. 2. Förbättringsarbete och avvikelsehantering för ökad tjänstekvalitet hosSCA Skog AB Jämtlands skogsförvaltning

    University essay from SLU/Dept. of Forest Resource Management

    Author : Maria Andersson; [2009]
    Keywords : virkesanskaffning; ; Avvikelse; ständiga förbättringar; benchmarking;

    Abstract : On a highly competitive market, quality is an important aspect to take into account, both in terms of goods and services. The Swedish timber market is very competitive and to achieve long-term success focus on the customer, in this case private forest owners, is a prerequisite. READ MORE

  4. 3. Förbättringsarbete och avvikelsehantering för ökad tjänstekvalitet hos SCA Skog AB Jämtlands skogsförvaltning

    University essay from SLU/Dept. of Forest Resource Management

    Author : Maria Andersson; [2009]
    Keywords : virkesanskaffning; avvikelse; ständiga förbättringar; benchmarking;

    Abstract : On a highly competitive market, quality is an important aspect to take into account, both in terms of goods and services. The Swedish timber market is very competitive and to achieve long-term success focus on the customer, in this case private forest owners, is a prerequisite. READ MORE