Essays about: "thesis on customer satisfaction"

Showing result 1 - 5 of 175 essays containing the words thesis on customer satisfaction.

  1. 1. Minimization of Output Variation in Mass Customized Production

    University essay from Högskolan i Jönköping/JTH, Industriell organisation och produktion; Högskolan i Jönköping/JTH, Industriell organisation och produktion

    Author : My Ngoc Johansson; Salwa Al Hasbani; [2018]
    Keywords : Output variation; mass customized production; Standardised work; line balancing; internal logistics; kitting; sequencing and scheduling material deliveries;

    Abstract : During the past decades, there have been an acceleration of customers’ needs of customized products. This have pressured many companies in offering customized products in order to reach customer satisfaction and keep growing and expanding their market share. READ MORE

  2. 2. Machine Learning to Uncover Correlations Between Software Code Changes and Test Results

    University essay from Göteborgs universitet/Institutionen för data- och informationsteknik

    Author : Negar Fazeli; [2017-12-05]
    Keywords : ;

    Abstract : Statistics show that many large software companies, particularly those dealing with large-scale legacy systems, ultimately face an ever-growing code base. As the product grows, it becomes increasingly difficult to adequately test new changes in the code and maintain quality at a low cost without running a large number oftest cases [1, 2, 3]. READ MORE

  3. 3. The potential of using digital lockers as a delivery and return method for online purchasing of clothes

    University essay from Göteborgs universitet/Graduate School

    Author : Junyao Song; Gisela Gamborg Nielsen; [2017-06-29]
    Keywords : Last mile deliveries; digital lockers; e-commerce of clothes; customer satisfaction; customer experience; travel behaviour;

    Abstract : This thesis was written with the purpose of investigating the potential for using digital lockers as a last mile delivery method for e-commerce of clothes. Moreover, the thesis also aims at determine how online shopping of clothes and last mile deliveries affect the travel behaviour of the customers. READ MORE

  4. 4. The important part is that we have established a relationship, then we can conduct business : Cultural conflicts and dilemmas in international business

    University essay from Högskolan Kristianstad/Sektionen för hälsa och samhälle; Högskolan Kristianstad/Sektionen för hälsa och samhälle

    Author : Lucas Christensson; Oskar Svensson; [2017]
    Keywords : Key account management; Relationship Marketing; Cultural conflicts; Cultural dilemmas; Crosscultural communication;

    Abstract : Recent literature state that the relationship between buyers and sellers has gained more and more importance in business-to-business segments. The distribution of products may even end up in the shadow of these important relationships. READ MORE

  5. 5. Return Policy Signaling: An Explorative Study of Swedish E-tailers’

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Rahim Saleh; [2017]
    Keywords : Return policies; Signaling theory; Information asymmetry; E-commerce.; Social Sciences;

    Abstract : Purpose: Return policies are an important component for consumers when making a decision to transact with an E-tailer, as such it is equally important for E-tailers’ that the returns policy aids in this decision by reducing information asymmetry. While lenient return policies have the ability to influence the customer positively, they are also subject to opportunistic behavior from consumers, as such E-tailer’s face considerable uncertainty about how to set returns policies. READ MORE