Essays about: "review of related literature customer service"

Showing result 16 - 20 of 32 essays containing the words review of related literature customer service.

  1. 16. Design Of A General Customer Segmentation Process

    University essay from Högskolan i Jönköping/JTH, Industriell organisation och produktion

    Author : Asmir Vuckic; Renato Cosic; [2015]
    Keywords : Customer Segmentation; Customer Service; Segmentation Process; Segmentation Variables; ABC-Classification;

    Abstract : Syfte - Att undersöka hur en kundsegmenteringsprocess kan utformas samt vilka variabler man bör iaktta för att kunna erbjuda en lämplig kundservicenivå. För att uppnå detta syfte skall följande frågeställningar besvaras: 1. Vilka variabler bör ingå i en kundsegmentering? 2. READ MORE

  3. 17. Hur landskapsarkitektur kan bidra till att skapa meningsfulla rum i utemiljön kring köpcentrum

    University essay from SLU/Dept. of Landscape Architecture, Planning and Management (from 130101)

    Author : Emelie Roupe; [2014]
    Keywords : landskapsarkitektur; stadsbyggnad; miljonprogram; köpcentrum; stadsdelscentrum; visuell analys;

    Abstract : I detta examensarbete undersöks hur landskapsarkitektur kan bidra till att skapa meningsfulla rum i utemiljön kring köpcentrum. På 50 och 60-talet planerades Stockholms tunnelbaneförorter enligt grannskapsidealen där centrumen utgjorde stadsdelens mittpunkt eller hjärta som skulle serva och samla befolkningen som bor runtom. READ MORE

  4. 18. Influential factors affecting the undesired fault correction outcomes in large-scaled companies

    University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik

    Author : Mehmet Selvi; Güral Büyükcan; [2014]
    Keywords : fault correction; trouble reports; customer service reports; Influential factors; undesired fault correction outcomes;

    Abstract : Context. Fault correction process is one of the two main activities in software evolution model. As it is very important for software maintainability, software industry especially large-scaled global companies, aim to have mature fault correction processes that detect faults and correct them in a continuous and efficient way. READ MORE

  5. 19. An investigation into the relationship between the commitment of employees and their performance. A study within the Information and Communications Technology industry

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Jose Fernando Lopez Santos; Lusine Abrahamyan; Tsovinar Mirzoyan; [2014]
    Keywords : employee; commitment; performance; competitive advantage; customer; turnover; absenteeism; service; product; relationship; Information and Communications Technology.;

    Abstract : Employee commitment has been in the center of growing interests and studies for several decades. During this time different approaches and theories have been developed regarding this concept. READ MORE

  6. 20. INNOVATION ACTIVITIES IN LOGISTICS SERVICE PROVIDER COMPANIES

    University essay from Akademin för teknik och miljö

    Author : YUNUS KAYMAZ; [2012]
    Keywords : ;

    Abstract : The concepts of innovation and innovation management have been researched for a long time; however, innovation is generally perceived with regard to technological progress. It is likely to come across numerous research projects about product and process innovation - mostly in manufacturing organizations. READ MORE