Essays about: "review of related literature customer service"
Showing result 6 - 10 of 32 essays containing the words review of related literature customer service.
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6. Implementation analysis of an information sharing system within the Supply Chain
University essay from Jönköping University/JTH, Logistik och verksamhetsledningAbstract : Purpose - The purpose of this paper is to help third-party logistics providers solve the difficulties in implementing a new system for their information related operations. To fulfill this purpose, three research question have been made: 1. What makes the implementation of the information system difficult for third-party logistics providers? 2. READ MORE
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7. Value based selling : Key value drivers for SMEs within the steel industry
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälleAbstract : Building upon previous research around value drivers, the purpose for this study was to review what value-drivers the SMEs within the Swedish steel industry find most important in their suppliers and how the industry as a whole can evaluate this information in a value-based selling approach. In today's literature regarding customer perceived value, the focus has been towards service related industries, and mainly within a B2C context. READ MORE
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8. E-commerce Related Last Mile Logistics
University essay from Lunds universitet/Institutionen för tjänstevetenskapAbstract : E-commerce activities have been growing rapidly throughout the past decade, leading to a growth just as dominant in last mile logistics and urban freight transport as well. Different factors create these deliveries highly inefficient, expensive, and polluting. This led to the generation of major problems that became more dominant in urban areas. READ MORE
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9. Assessing the value of advice : Evaluation approaches of small management consulting firms
University essay from Umeå universitet/FöretagsekonomiAbstract : Whilst utilization of management consulting services has become an integral part of the contemporary economy and functioning of many organizations, intangibility leaves clients unable to predict or objectively assess the values created in consulting engagements. According to scholars, attempts to counteract the principal-agent related risks of opportunism and divergent incentives are expected to increase following higher competition, consumer awareness and anticipated increased demand for performance-based pricing. READ MORE
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10. Stroller Service System : How to make customer products sustainable within the planetary boundaries - using the case product ‘stroller’, PSS and a Design Thinking approach
University essay from Linköpings universitet/MaskinkonstruktionAbstract : Physical customer products have an environmental impact, such as greenhouse gas emissions, due to the use of virgin resources from cradle-to-grave, especially when the origin of the material is from fossil resources. This thesis aims to create a circular business model, by investigating the product ‘stroller’ and place it in a Product Service System, where the user subscribes to the Stroller Service System. READ MORE
