Essays about: "review of related literature customer service"

Showing result 11 - 15 of 32 essays containing the words review of related literature customer service.

  1. 11. Creating a customer-oriented distribution offer in the business-to-business market

    University essay from Lunds universitet/Produktionsekonomi

    Author : Caroline Granfors Wellemets; Mikaela Sturén; [2018]
    Keywords : Business-to-business; Customer-oriented; Delivery chain; Delivery service; Delivery service elements; Distribution channel; Mature industry; Technology and Engineering;

    Abstract : Problem description: Mature industrial enterprises stand before the challenge of developing strategies and competitive advantage through their logistics services. The business development within logistics and distribution services is fast and rapidly changing as the customer experience is becoming increasingly important and the additional services are becoming an integrated part of the product offering. READ MORE

  2. 12. Managing Service Innovation in an Increasingly Digitalized World - “It's more than just picking the low hanging fruits”

    University essay from Göteborgs universitet/Graduate School

    Author : Johanna Löfgren; Jennifer Skoogh; [2017-09-14]
    Keywords : Service Innovation; Digitalization; More Innovative Service Projects; Service Development Process; Agile Working Method;

    Abstract : The ability to manage service innovation has become more important than ever for organizations in order to stay competitive. One of the prominent drivers for this increased focus on service innovation, is the digitalization phenomenon. READ MORE

  3. 13. Food Waste Management - Perceptions, Decisions, and Actions: The case of Guatemala City Department Restaurants

    University essay from Uppsala universitet/Institutionen för geovetenskaper

    Author : Juan Luis Andre Monzon Santos; [2017]
    Keywords : Actors insight; Earth Sciences; Food Waste Management; Guatemala City; Sustainable Development; Triple Bottom Line;

    Abstract : Food waste has implications for the people, the planet, and profits. It presents a global problem which normally requires a local solution. Around 6% of the global food loss occurs in Latin America. However, the region lacks a clear strategy to address the issue, which is also true at the national level for countries such as Guatemala. READ MORE

  4. 14. Connected Networks & Information Logistics The Vertical Synchronization of Intermodal Transportation with Supply Chains

    University essay from Göteborgs universitet/Graduate School

    Author : Amrith Armstrong; [2016-09-21]
    Keywords : ;

    Abstract : Globalization and the technological development during the past few decades have enabled the increased speed of communication and trade which we witness today. Companies are thereby able to outsource activities which are not considered as a core competency to supply chain actors who specialize in those specific activities. READ MORE

  5. 15. Cloud Computing – A review of Confidentiality and Privacy

    University essay from Linköpings universitet/Interaktiva och kognitiva system

    Author : Simon Lindén; [2016]
    Keywords : Cloud computing; security; confidentiality; privacy; mitigation;

    Abstract : With the introduction of cloud computing the computation got distributed, virtualized and scalable. This also meant that customers of cloud computing gave away some of their control of their system. That led to a heighten importance of how to handle security in the cloud, for both provider and customer. READ MORE