Essays about: "sample questionnaire on the level of satisfaction"

Showing result 1 - 5 of 7 essays containing the words sample questionnaire on the level of satisfaction.

  1. 1. Motivational factors and Leadership preferences of the Millennial generation : Unlocking the potential of our future leaders

    University essay from Blekinge Tekniska Högskola

    Author : Clara Ines Lopez; Emma Grubbström; [2018]
    Keywords : Millennials; Transformational Leadership; Transactional Leadership; Career Anchors; knowledge workers; motivation; leadership; future leaders;

    Abstract : A lot of effort is put into diversity by organizations today, but the diversity question mainly focuses on gender, ethnicity, cultural and beliefs (Robertson, et al., (2017), while one of the most daunting diversity challenges has been proven to be diversity between generations, which often goes overlooked and unaddressed. READ MORE

  3. 2. The relation between dissatisfied customers and the motivation to engage in negative eWOM on a service organizations social community

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Josephine Bennegren; Fredrik Hagelqvist; [2017]
    Keywords : ;

    Abstract : Engagement in social communities online have in the recent years showed a great globalpopularity. Both private people and organizations are using online social communities toposition themselves, taking place on different social media platforms. READ MORE

  4. 3. Customer Satisfaction in the Higher Education Industry

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Ann-Christin Fischer; Punyasooree Suwunphong; [2015]
    Keywords : customer satisfaction; service quality; service marketing; international stu- dents; higher education; culture shock; Mathematics and Statistics;

    Abstract : Abstract Introduction: Understanding customer satisfaction is a central objective of organiza- tions. Besides, satisfaction is an indicator of how customers perceive the quality of an offered product or service. READ MORE

  5. 4. Job Satisfaction and Organizational Justice as Predictors of Attitude Concerning Organizational Reform

    University essay from Lunds universitet/Institutionen för psykologi

    Author : Alireza Zamini; [2014]
    Keywords : organizational justice; job satisfaction; attitude; organizational reform; Social Sciences;

    Abstract : The Swedish Institution of Education has recently been under debate. This is partly due to the matter that Swedish pupils’ performances have dramatically worsened. READ MORE

  6. 5. The Impact of Complaint Management on Customers Retention : Banking Industry in Sweden and Lebanon

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Hummam Wasfi; Olena Kostenko; [2014]
    Keywords : Complaint Management; Satisfaction; Loyalty; Retention; Banks; Sweden; Lebanon;

    Abstract : Title: The Impact of Complaint Management on Customer Retention Level: Final assignment for Master Degree in Business Administration Authors: Hummam Wasfi, Olena Kostenko Supervisor: Ehsanul Huda ChowdhuryFiD Date: 2014 – June Aim: The purpose of this study is to examine or inspect the aftermath of effective complaint management structure in relevance to customer’s retention in banking industry. Design/methodology/approach: The framework is structured on the bases of determining the strength of the relationships between the following variables complaint management, customer’s satisfaction and loyalty. READ MORE