Essays about: "service airline"

Showing result 21 - 25 of 35 essays containing the words service airline.

  1. 21. A Crude Awakening: Hedging Exposure in the Global Airline Industry

    University essay from Handelshögskolan i Stockholm/Institutionen för finansiell ekonomi

    Author : Isabella Ross; Johan Ytterfors; [2016]
    Keywords : risk management; airline industry; financial hedging; operational hedging; operational efficiency;

    Abstract : The fear of high prices and volatility in the price of jet fuel, provides strong justification for airlines to hedge their risk as a means of migrating their exposure to price fluctuations. We determine the effectiveness of financial and operational hedging among European and U.S. airlines. READ MORE

  3. 22. Leadership co-construction in a Service Organization

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Carlos Romero; [2016]
    Keywords : Follower; leader-follower relationship; leader; leader-member exchange theory LMX ; transformational leadership; transactional leadership.; Social Sciences;

    Abstract : The aim of this study was to explore how leadership is co-constructed in an Ecuadorian service organization, specifically in the counter ticket offices of an airline company. Furthermore, through qualitative method, to generate an understanding of how the leadership co-construction includes different actors and factors that might be involved into this process. READ MORE

  4. 23. Revenue Management in the Manufacturing Industry : a model for capacity and pricing strategies in a manufacturing multinational

    University essay from Sektionen för hälsa och samhälle

    Author : Ted Löndahl; Johan Wermstedt; [2013]
    Keywords : Revenue Management; Manufacturing Industry; Capacity Management; Pricing Strategy; Nesting; Dynamic Pricing; Threshold Pricing;

    Abstract : Revenue management is a concept aimed to maximize capacity utilization and through that maximize revenues. It originated in the airline industry in the 70’s and due to its effectiveness  quickly spread to other sectors of the service industry. READ MORE

  5. 24. Taking AIM at Improving Product Development in Consultant Firms

    University essay from KTH/Maskinkonstruktion (Inst.)

    Author : CHRISTIAN ERIKSSON; [2013]
    Keywords : ;

    Abstract : Detta projekt har utförts tillsammans med Mälarplast, en tillverkare av plastprodukter ochAvalon Innovation, en konsult firma som specialiserar sig på produktutveckling. Det förstamålet var att utveckla en flexibel förvaringslösning för användning inom flyg- och tågcatering,genom att använda Avalons nya utvecklingsprocess, Avalon Innovation Model (AIM). READ MORE

  6. 25. Using Social CRM to influence Customer Service and Loyalty: A Perspective in the Airline Industry

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Desislava Halova; Raymond Menne; [2013]
    Keywords : Social CRM; Customer Service; Social Media; Customer Loyalty; Business and Economics;

    Abstract : The purpose of the study was to investigate how companies can harness the power of social media by utilizing Social CRM. It was investigated how integrating social media channels into existing Client Relationship Management platforms can influence customer service and customer loyalty. READ MORE