Essays about: "thesis on customer satisfaction on education"

Showing result 1 - 5 of 9 essays containing the words thesis on customer satisfaction on education.

  1. 1. Business analysis of Company A's maintenance organisation

    University essay from KTH/Industriell produktion

    Author : Dennis Bremberg; Sina Soltaniah; [2018]
    Keywords : ;

    Abstract : Existing high voltage direct current (HVDC) stations have an estimated life-cycle of 30 to 40 years.During this time, operations will be subjected to varying disturbances, including spare partobsolescence, new cyber-security requirements, unforeseen failures as well as planned and forcedoutages. READ MORE

  3. 2. Customer Satisfaction in the Higher Education Industry

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Ann-Christin Fischer; Punyasooree Suwunphong; [2015]
    Keywords : customer satisfaction; service quality; service marketing; international stu- dents; higher education; culture shock; Mathematics and Statistics;

    Abstract : Abstract Introduction: Understanding customer satisfaction is a central objective of organiza- tions. Besides, satisfaction is an indicator of how customers perceive the quality of an offered product or service. READ MORE

  4. 3. The Success Factors of PSS Development : A Transformation of Traditional Manufacturing Companies

    University essay from Akademin för innovation, design och teknik

    Author : Susanna Stargård; Sara Hassan; [2013]
    Keywords : PSS; PSS development; performance measurements; success factors;

    Abstract : The competition and increasing customers‘ demands makes traditional manufacturing companies consider new ways of differentiate themselves. One way of doing this is to develop product service system (PSS) solutions. PSS solutions are a total offering, where the customer purchases the use of a solution instead of a physical product. READ MORE

  5. 4. Att skapa positiva kommersiella upplevelser i trädgårdsparken : förutsättningar för upplevelseskapande och användning avupplevelsemarknadsföring

    University essay from SLU/Horticulture (until 121231)

    Author : Magdalena Fredriksson; [2012]
    Keywords : Upplevelser; Upplevelsemarknadsföring; Kommunikation; Upplevelserummet; Social interaktion; Engagemang; Trädgårdsparker;

    Abstract : Rapporten syftar till att ge svar på hur trädgårdsparker i södra Sverige kan använda sig av upplevelsemarknadsföring för att kunden ska få en positiv upplevelse av besöket. Resultatet utgår från både litteraturstudie och empirisk data från intervjuer. READ MORE

  6. 5. How can professional service industry achieve sustainable competitive advantage through relationship marketing strategy? : A qualitative Study on Self-financed Overseas Study Agencies in Hubei, China

    University essay from Handelshögskolan vid Umeå universitet

    Author : Ye Zhou; [2011]
    Keywords : Self-financed overseas study agency; professional service industry PSFs sustainable competitive advantage; relationship Marketing; customer relationship marketing; Guanxi;

    Abstract : ABSTRACT Purpose The aim of this study is to provide an insight into relationship marketing from a strategic view in Chinese context.Meanwhile, it analyzes how empirical study such as self-financed overseas study consulting agency could use this relationship marketing as a strategic tool to help it to achieve competitive advantage. READ MORE