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1. 1. Automated error reporting : Business-to-business aspects to consider for a software provider

   University essay from Institutionen för ekonomisk och industriell utveckling

   Author : Patrik Alnefelt; Petra Malmgren; [2009]
   Keywords : error reporting; privacy; user interaction; customer attitude; feedback; knowledge sharing; information sharing; felrapportering; användarintegritet; företagsintegritet; användarinteraktion; kundattityd; återkoppling; kunskapsdelning; informationsdelning;

   Abstract : Computer errors are a constant problem for software providers. To completely avoid bugs has proven very difficult even though computer software goes through rigorous testing before released. One of the challenges for developers is recreating errors that end-users experience. READ MORE