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Found 5 essays matching the above criteria.

  1. 1. An initial step towards design guidelines for invoice management in CRM

    University essay from Uppsala universitet/Institutionen för informatik och media

    Author : Jakob Skogby Steinholtz; [2020]
    Keywords : User-centered design UCD ; Customer Relationship Management CRM ; Invoice management; E-invoicing; Usability; Information Technology IT ; Design guidelines;

    Abstract : The purpose of this study is to address uncertainty for the implementation of functionality concerning invoice management in the context of the customer relationship management (CRM) system Salesforce by providing design guidelines. It is a qualitative research project that follows a user-centered design (UCD) approach. READ MORE

  2. 2. Assessing the Total cost of ownership of ERP systems : Case study analysis on the factors behind customer costs in recent minor implementations

    University essay from Ekonomiska informationssystem

    Author : Göran Rydgård; Nils Palmberg; [2010]
    Keywords : ERP; TCO; Total Cost of Ownership; Acando;

    Abstract : This master’s thesis presents a model for calculating the total cost of ownership (TCO) of relatively small ERP implementations, including two years of running the system. The main factors affecting the cost items in the model are also analyzed, based in part on four case projects that the consultancy company Acando has carried out recently and in part on literature. READ MORE

  3. 3. Research and Development of a Cost Efficient Finvoice B2C Billing Solution

    University essay from Institutionen för informationsteknologi

    Author : Simon Karlsson; [2008]
    Keywords : ;

    Abstract : Electronic invoicing can help companies cut up to 80% of their billing costs and with all of the benefits it offers, it is really starting to gain ground in the European market. Finland is one of the European countries who are far ahead in the field of electronic invoices and more and more Finnish companies are moving over to it. READ MORE

  4. 4. EDI-invoicing : A study on the process and SMEs´experiences

    University essay from Internationella Handelshögskolan

    Author : Jonas Arvidsson; Fredrik Bruks; Christopher Hamilton; [2005]
    Keywords : EDI-invoice; EDI; SME;

    Abstract : Electronic commerce is one of the most discussed business-to-business(B2B) topics of today. IT has become a tool for adapting and rendering business processes towards an integrated supply chain (www svensktnaringsliv.se). READ MORE

  5. 5. Säkerhets lösning för elektronisk faktura

    University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik och datavetenskap

    Author : Åse Larsen Andrén; Tove Mantzakanis; Maria Blom; [2002]
    Keywords : security; electronic invoice; X.25; ISDN; Mail server; encryption;

    Abstract : We have chosen to look closer at the area of security for electronic invoices. The purpose of this inquest is to provide our case study with a security analysis of three suggestions and a recommendation of the best solution, according to our test. The three solutions are ISDN via a third party, X.25 via Internet bank and Mail server. READ MORE