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Found 3 essays matching the above criteria.

  1. 1. Service Quality Relevance in Nigeria : Evidence from Zain Mobile

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Oladayo ODUJOBI; [2011]
    Keywords : Customer Service; SERVQUAL; service Quality;

    Abstract : Customer satisfaction is an increasing challenge for telecommunication companies. In the last few years, the mobile telecom market has witnessed a substantial growth and rapid changes globally, as well as domestically in Nigeria. Customer satisfaction is a critical issue in the success of any business system. READ MORE

  2. 2. Human Resourses Management (HRM); What Effect Does It Have On Staff Performance And Health Service Delivery In Nigeria – The Case Study of University of Port-Harcourt Teaching Hospital (UPTH), Rivers State, Nigeria

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Motunrayo Obajimi; [2011]
    Keywords : Human Resources Management; Health care delivery; health service delivery; Nigeria; UPTH; Employee attitude; Health sector; Human resources management and health sector;

    Abstract : The health care is a very important sector in Nigeria. Continuous observations of medical practitioners changing to, and picking up employments in other field for example, banking, insurance, oil and gas, marketing etc, pose a question if the problem has to do with Human Resources Management in the health institution where majority of the medical personnel get employed. READ MORE

  3. 3. Efficient Port Operations and the Benefits of Actors - a case study of Tin Can Island Port, Nigeria

    University essay from Göteborgs universitet/Graduate Business School

    Author : Paul Aigbe Osaretin; [2007-07-19T13:50:22Z]
    Keywords : Cargo handling; Port performance; Trade facilitation;

    Abstract : The role and importance of a sea port can not be over-emphasized in view of the amount of cargo that is transported through seaports worldwide. Shippers and other port users are at the mercy of ports and port operators as they conduct their business. The Tin Can Island (TCI) Port, Nigeria is the subject of this study. READ MORE