Essays about: "Oladayo ODUJOBI"

Found 1 essay containing the words Oladayo ODUJOBI.

  1. 1. Service Quality Relevance in Nigeria : Evidence from Zain Mobile

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Oladayo ODUJOBI; [2011]
    Keywords : Customer Service; SERVQUAL; service Quality;

    Abstract : Customer satisfaction is an increasing challenge for telecommunication companies. In the last few years, the mobile telecom market has witnessed a substantial growth and rapid changes globally, as well as domestically in Nigeria. Customer satisfaction is a critical issue in the success of any business system. READ MORE