Defining Underlying Factors Affecting Fault Reports within Residential Real Estate

Abstract: Several studies have been reviewed to get an understanding of where the real estate industry, and more specifically within facility management, stand in regards to digitalization. Implementing digitalization of the Real Estate industry has been researched as a possibility for some time now. Furthermore, the industry needs to make better use of the data in hand created by these digitalized solutions. This thesis uses a quantitative approach through a data analysis, studying underlying factors that affect fault reports, with data on this matter from three Swedish real estate housing companies. Studying this in regards to fault reports in general, non-digitalized fault reports, and digitalized fault reports. The result of the data analysis implies that there are several variables that are statistically proven to affect the amount of fault reports made. This result is then discussed arguing for reasons of this outcome, as well as the literature study related to this subject.