Essays about: "Implementation e-crm"
Found 2 essays containing the words Implementation e-crm.
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1. Critical Success Factors for Integration of Enterprise Resource Planning System
University essay from Högskolan i Gävle/FöretagsekonomiAbstract : Title: Critical Success Factors for Integration of Enterprise Resource Planning System Level: Student thesis, final assignment for Master Degree (one year) in Business Administration Author: Kambiz Kafi Supervisor: Dr. Maria Fregidou-Malama Examiner: Dr. READ MORE
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2. Does electronic customer relationship management affect customer satisfaction and trust?
University essay from Högskolan i Gävle/Avdelningen för ekonomiAbstract : Aim: This paper aims to explore and to understand how the E-CRM affects customer satisfaction and trust from customer perspectives in electronic commerce. Method: The research is an exploratory and qualitative study. READ MORE
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