Essays about: "ONLINE SERVICE QUALITY"

Showing result 6 - 10 of 133 essays containing the words ONLINE SERVICE QUALITY.

  1. 6. The Role of Language and Race Representation in Healthcare Communication and Its Effect on Message Perception : A Case Study on the Perception of English Versus Arabic Healthcare Communication in Cairo, Egypt

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Ramy Nasralla; [2023]
    Keywords : Communication; social identity; post colonialism; language; race;

    Abstract : Abstract  Background: Healthcare communication by nonprofit organizations, such as the WHO, is facing challenges in today’s interconnected world. Healthcare communication has profound impact on human lives, such as on well-being. READ MORE

  3. 7. Drivers of Negative Customer Engagement : A quantitative study testing a model of negative customer engagement and its proposed antecedents

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Månsson Ludwig; Hempel Ossian; [2022]
    Keywords : Perceived justice; Customer engagement; Negative customer engagement; Negative disconfirmation; Cognitive appraisal theory;

    Abstract : Abstract Purpose - The purpose of this study is to extend the current understanding of NCE and its antecedents. Design/methodology/approach - A deductive approach was used to confirm the proposed model of NCE using structural equation modeling. READ MORE

  4. 8. Online Sample Selection for Resource Constrained Networked Systems

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Philip Sjösvärd; Samuel Miksits; [2022]
    Keywords : Online learning; Sample Selection; Real-time Learning; Random Forest; Reservoir Sampling; Relevance and Redundancy; Binned Distribution; Autoregressive Model; Change Detection; Model Re-computation;

    Abstract : As more devices with different service requirements become connected to networked systems, such as Internet of Things (IoT) devices, maintaining quality of service becomes increasingly difficult. Large data sets can be obtained ahead of time in networks to train prediction models offline, however, resulting in high computational costs. READ MORE

  5. 9. The Impact Of Three Factors Related To Online Shopping (Efficiency, E-service Quality, Brand Image) On Customer Satisfaction

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Yuhan Hou; Yuxuan Ma; [2022]
    Keywords : “Online shopping”; “Customer satisfaction”; “Effect”; “Efficiency”; “Service quality”; “Brand image”;

    Abstract : Background: Online shopping is now the most popular way to spend. It haschanged people's consumption habits. In this change, customer satisfaction hasplayed a crucial role. Therefore, this paper studies the impact of online shoppingon customer satisfaction. READ MORE

  6. 10. The effect of e-service quality on customer's e-satisfaction in online apparel stores : Within the Swedish context

    University essay from Jönköping University

    Author : Linnea Olofsson; Linn Andersson Karlström; [2022]
    Keywords : E-service quality; E-S-QUAL; Apparel; E-satisfaction; Online shopping; E-commerce;

    Abstract : In recent years, e-commerce has become an essential part of the global retail framework. The retail industry has undergone an essential conversion due to the rise of the Internet and the ongoing development of digitalization. READ MORE