Essays about: "ONLINE SERVICE QUALITY"

Showing result 21 - 25 of 133 essays containing the words ONLINE SERVICE QUALITY.

1. 21. Discovering Consumer Complaint Behavior in Online Food Delivery

   University essay from Lunds universitet/Institutionen för tjänstevetenskap

   Author : Ziyuan Liang; Szu Yuan Wang; [2021]
   Keywords : Complaints; consumer behavior; online food delivery; dissatisfaction.; Social Sciences;

   Abstract : Online food delivery is becoming increasingly popular and has attracted more and more attention of scholars. However, the study on online food delivery faces a gap of consumer complaints. Those complaints can help service providers improve their service and business. READ MORE

3. 22. How the Covid-19 pandemic has affected the leadership and the direction of the organization

   University essay from Mittuniversitetet/Institutionen för kvalitets- och maskinteknik

   Author : Sharmineh Kakoulidis; Dekyi Hederstedt; [2021]
   Keywords : Covid-19 pandemic; TQM Total quality management ; change management; direction of the organization; customer need; organizational culture; leadership during crisis; empathy; digital communication channels; digital competence; value-based leadership; self-leadership; authentic-leadership; goal oriented leadership; empathetic leadership; trust based leadership; health-enhancing leadership; systems thinking; innovation; creativity; team; togetherness; reflection; conscious decisions; profitability; work smarter; Covid-19 pandemin; TQM Total quality management ; förändringsledning; ledning av organisation; kund behov; organisationskultur; leda under kris; empati; digitala kommunikationskanaler; digital kompetens; värdebaserat ledarskap; själv ledarskap; autentiskt ledarskap; målorienterat ledarskap; empatiskt ledarskap; tillitsbaserat ledarskap; hälsofrämjande ledarskap; systems thinking; innovation; kreativitet; grupp; togetherness; reflektion; medvetna beslut; lönsamhet; arbeta smartare;

   Abstract : Syftet med denna magisteruppsats har varit att utforska hur Covid-19 pandemin har påverkat ledarskapet och organisationens riktning.    Covid-19 pandemin har påverkar olika delar av ledarskapet. Resultaten visar tydligt att chefer känner sig överbelastade eftersom de måste hantera många administrativa uppgifter och alternerande möten. READ MORE

4. 23. Comparing Text Classification Libraries in Scala and Python : A comparison of precision and recall

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Filip Garamvölgyi; August Henning Bruce; [2021]
   Keywords : LaBSE; Spark NLP; NLP; Text classification; Scala; LaBSE; Spark NLP; NLP; Textklassificering; Scala;

   Abstract : In today’s internet era, more text than ever is being uploaded online. The text comes in many forms, such as social media posts, business reviews, and many more. For various reasons, there is an interest in analyzing the uploaded text. For instance, an airline business could ask their customers to review the service they have received. READ MORE

5. 24. Offline Reinforcement Learning for Remote Electrical Tilt Optimization : An application of Conservative Q-Learning

   University essay from KTH/Matematik (Avd.)

   Author : Marcus Kastengren; [2021]
   Keywords : Remote Electrical Tilt; Antenna Tilt Optimization; Reinforcement Learning; Offline Reinforcement Learning; Conservative Q-Learning; Fjärrlutning; Antennlutningsoptimering; Förstärkningsinlärning; Offline-förstärkningsinlärning; Konservativ Q-inlärning;

   Abstract : In telecom networks adjusting the tilt of antennas in an optimal manner, the so called remote electrical tilt (RET) optimization, is a method to ensure quality of service (QoS) for network users. Tilt adjustments made during operations in real-world networks are usually executed through a suboptimal policy, and a significant amount of data is collected during the execution of such policy. READ MORE

6. 25. Furniture rental – the new way to consume furniture? : Attitudes and intentions to choose furniture rental as an alternative consumption model

   University essay from Jönköping University/Internationella Handelshögskolan

   Author : Julia Buch; Jakob Trenk; [2021]
   Keywords : Attitude; Intention; TRA; Theory of Reasoned Action; TPB; Theory of Planned Behavior; furniture; renting; Sharing Economy; Collaborative Consumption; Access-Based Consumption; Product-Service-Systems; Germany;

   Abstract : Background: Fast furniture is a growing trend similar to fast fashion and fast food, implying that manufacturers produce large quantities of inexpensive furniture. At the same time, consumers use the furniture shorter and replace it more frequently. READ MORE