Essays about: "Seyoum Akele"

Found 2 essays containing the words Seyoum Akele.

1. 1. Customer Service Quality in Ethiopian Electric Power Corporation (EEPCO) : Prepayment Customer Service

   University essay from Företagsekonomiska institutionen

   Author : Seyoum Akele; [2012]
   Keywords : Customer Service Quality; SERVQUAL; Prepayment; EEPCO; Relationship Marketing; Customer Behavior;

   Abstract : Ethiopian Electric Power Corporation (EEPCO), state owned monopoly that generates, transmits, and distributes and sales electric power nationwide, has been undergoing various continued utility management practices. One of the major improvements, as part of the transformation, was the introduction of Prepayment (Metering) System, over that of the conventional metering service, which had been forcing the Corporation to follow lengthy service processes, in order to support the realization of its long term strategic vision of providing quality electric service and being competitive in an energy export. READ MORE

3. 2. The practice and challenges of lake management in Ethiopia- the case of lake Koka

   University essay from SLU/Dept. of Urban and Rural Development

   Author : Seyoum Akele T.; [2011]
   Keywords : Integrated Water Resources Management; Participation; Stakeholders; Lake Koka; Amude; Pollution;

   Abstract : Lake Koka, found within the Ethiopian Rift Valley, is an artificial lake built in 1960 in order to generate hydroelectric power. Since then, it has been serving in parallel not less than 15,000 local people as source of water for drinking, cleaning, animal watering, recreation, irrigation, fishing, etc. READ MORE