Essays about: "customer service in business development"
Showing result 21 - 25 of 188 essays containing the words customer service in business development.
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21. Services for Manufacturers: Generating sustainable value through new repair service offerings
University essay from Lunds universitet/ProduktionsekonomiAbstract : Background Introducing services for manufacturing companies can lead to improving customer satisfaction and new revenue streams as well as creating a more sustainable business. However, the current understanding of how this can be done in practice is limited. READ MORE
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22. Disruptive external forces as a catalyst for service innovation : Influencing forces of facility service innovation processes due to changing customer behavior
University essay from Karlstads universitet/Handelshögskolan (from 2013)Abstract : Service innovation is an important component for service business through its applicability in development and accretion that promotes business operations. The service innovation process can be created and maintained through interaction between the actor and the customer, where mutual value is being created through collaboration. READ MORE
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23. The Future of Public Fast Charging : A forecasting of battery supported public fast charging based on a business model perspective
University essay from Linköpings universitet/Projekt, innovationer och entreprenörskapAbstract : With the ever-pressing threat of a climate crisis, the EU has decided to become the first climate-neutral continent by 2050. This in turn will require the road transportation sector to make a transition from fossil dependent to fossil-free vehicles. Sweden has the objective to become net positive in GHG emissions by 2045. READ MORE
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24. The Changing Dynamics Within Management Consulting : How Digital Business Models and Gig Workers has Disrupted a Traditional Industry
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : As the gig economy is growing at a rapid pace and digitalization has spread throughout the management consulting industry, a notable disruption of this traditional industry has occurred. Digitalization in the management consulting industry has affected both how the management consultant does his/her job as well as how the connection between consultant and client and the relationship between colleagues constitutes. READ MORE
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25. Organizing Digital Service Offerings for More Sustainable Managerial Practices : A qualitative study in the IT industry
University essay from Karlstads universitet/Handelshögskolan (from 2013)Abstract : Sustainability, service innovation, and digitalization are topics discussed around the world. The three areas are each developing rapidly and are needed to be intertwined to find solutions to the environmental crisis the world is currently facing. However, how this is supposed to be done is still unclear. READ MORE
