Essays about: "gap analysis service quality"

Showing result 11 - 15 of 45 essays containing the words gap analysis service quality.

1. 11. Digital Marketing and Small Business : Case Study: LocalDeals, Stockholm, Sweden

   University essay from Uppsala universitet/Industriell teknik

   Author : John Joseph; [2021]
   Keywords : ;

   Abstract : Digitalization has changed the ways business operates nowadays, and because of the change, many startups are creating many services to help customers enhance their business. However, the customers are becoming more aware of companies and their approach to creating value for them. READ MORE

3. 12. Service Innovation Framework In Complex Healthcare System

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Rahul Lochab; [2021]
   Keywords : innovation; healthcare; service innovation;

   Abstract :  In the last two decades, Innovation in healthcare has brought about a significant transition from the conventional methods relating to activities within the healthcare system such as medical record journaling and patient diagnosis and additionally to the way clinical care is delivered to the patients. Service innovation as opposed to product innovation is the integration or positive increment of new or existing services cumprocesses in the system through the introduction of new methods, techniques, or abstract services. READ MORE

4. 13. Designing a New Warehouse to Improve Space Utilization and Handling Efficiency: A Case Study of a Production Warehouse

   University essay from Lunds universitet/Teknisk logistik

   Author : Erik Ramström; Emil Niklasson; [2021]
   Keywords : Warehousing; warehouse design; production warehouse; contextual factors; space utilization; Technology and Engineering;

   Abstract : Title: Designing a new warehouse to improve space utilization and handling efficiency: A case study of a production warehouse Authors: Emil Niklasson, Erik Ramström Supervisor: Joakim Kembro, Department of Industrial Management and Logistics, Faculty of Engineering, Lund University Problem description: The focus on warehousing has grown in the industry during the 21st century to increase the competitive advantage of companies. Despite this, the development of the coil warehouse at Alfa Laval has received little focus during the last decades. READ MORE

5. 14. Assessing a restaurant service quality using the DINESERV model : A quantitative study on Pizza Hut

   University essay from Umeå universitet/Företagsekonomi

   Author : Habtamu Abezie; [2020]
   Keywords : DINESERV; Service quality; Customer satisfaction; Restaurant;

   Abstract : Abstract Customers are the main reason behind every companies’ survival in the market. And winning their interest has now become the concern for company owners and managers as well. However, many factors can affect the customer's satisfaction in the marketing environment. Among the determinants, service quality takes the most substantial part. READ MORE

6. 15. A case study in consolidating the loss structure of different manufacturing sectors under lean context

   University essay from Lunds universitet/Produktionsekonomi

   Author : Hua Tong; Thi Minh Trang Dao; [2020]
   Keywords : Lean Manufacturing; Loss Deployment; Loss Structure; World Class Manufacturing WCM ; Technology and Engineering;

   Abstract : In the light of lean methodology, World Class Manufacturing requires continuous improvement in analyzing the losses to eliminate the wasteful resources and to boost the overall productivity. However, the standardized loss structure should be well-balanced to be general enough to cover the whole manufacturing procedure while being specific enough to point out the real issues happening for further improvement. READ MORE