Essays about: "master thesis of service management"
Showing result 11 - 15 of 138 essays containing the words master thesis of service management.
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11. Logistics Structures for Global Retail Expansion : A case study of a fast-growing Swedish Fashion Company with International Presence
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : This qualitative research explores what logistics structures a growing retail company can employ to support its international expansion with a focus on high customer satisfaction levels. It delves into the logistics configurations for reaching efficiency in inbound logistics, especially meeting the complexities of growing volumes and extensive supplier networks. READ MORE
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12. What’s the hold up? A Single Case Study of Grant Thornton Sweden AB
University essay from Göteborgs universitet/Graduate SchoolAbstract : The objective of this thesis is thereby to expand the literature regarding how companies can increase efficiency within the payroll department through the implementation of the Innovation Management Principles and the Value Proposition Canvas. By combining former and current literature with the empirical findings of this research paper, derived from in-depth interviews, efficiency obstacles were identified from Employee perspective, Customer perspective, and Industry Expert perspective. READ MORE
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13. The Instant Need to Shop
University essay from Lunds universitet/Institutionen för tjänstevetenskapAbstract : Abstract Title: The Instant need to shop - A qualitative study mapping out retailers perception of instant shopping Course: SMMM40, Service Management: Master’s (Two Years) Thesis (Spring 2022) Authors: Louise Borg & Siri Lindgren Supervisor: Devrim Umut Aslan Date of submission: 2022-05-17 Key words: Instant shopping, Instagram, technology adaptation, retailer-consumer encounter, digital shopping channels, social media, retail industry Aim and research questions: The aim of the study is to examine and get an in-depth understanding of retailers' perception and usage of shopping on social media in relation to consumers and technology adaptation. The research questions for the study is: How do retailers adapt to and use instant shopping? How do retailers perceive the encounter with consumers through instant shopping? Theoretical framework: The theoretical framework that has been applied in the study are technology adaptation, technology acceptance model (TAM) and retailer-consumer interface. READ MORE
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14. The Changing Dynamics Within Management Consulting : How Digital Business Models and Gig Workers has Disrupted a Traditional Industry
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : As the gig economy is growing at a rapid pace and digitalization has spread throughout the management consulting industry, a notable disruption of this traditional industry has occurred. Digitalization in the management consulting industry has affected both how the management consultant does his/her job as well as how the connection between consultant and client and the relationship between colleagues constitutes. READ MORE
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15. Smart Sensors as Technical Enabler of Pay-per-X Business Models for Original Equipment Manufacturers : A Case Study with a German Sensor-Technology Start-up
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : This thesis aims to investigate a digital, emerging business model, which just enjoys the highest attention in many industrial sectors. The industry 4.0 changes how original equipment manufacturers (OEMs) retain their competitiveness and offer innovative solutions to their customers. READ MORE
