Essays about: "modern banking services"

Showing result 6 - 10 of 10 essays containing the words modern banking services.

  1. 6. Corporate customer loyalty within the banking sector: The case of SEB

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Sofia Björk; [2015]
    Keywords : Marketing strategy; Customer loyalty; Digitalization; Decision-making; Service Quality; Marknadsstrategier; Kundlojalitet; Digitalisering; Beslutstagande; Servicekvalitet;

    Abstract : Abstract Background: The financial sector is under constant development and the massive digitalization has changed the banking sector. The banking industry is nowadays characterized by self-service solutions and customers can solve their problems from everywhere and at any moment. READ MORE

  3. 7. Technological implementation and online banking have increased customer service, satisfaction but reduced costs in the Banking sector of Bangladesh

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Abu Noman Sohel Rana; [2013]
    Keywords : Online banking; customer service;

    Abstract : The study has discussed a broad issue regarding technology driven banking. In addition, it has focused whether technology driven banking have increased customer service, satisfaction and reduced costs. Actually, Bangladesh is a third world developing country, fighting to improve their economy. Banking sector is not completely modern. READ MORE

  4. 8. Measuring Performance : the use of Lean in IT services

    University essay from KTH/Industriell Management

    Author : Anton Engelholm; Johan Wiström; [2012]
    Keywords : Performance measurement; Lean IT; Lean; Lean services; Measuring Performance;

    Abstract : Lean has become a widespread concept within various industries. It originates from the production system at Toyota and focuses on maximizing customer value and eliminating waste. It has been adopted throughout industries as a consequence of stiffening competition and higher customer demands. READ MORE

  5. 9. Facebook in the Banking Industry : A Case Study in SEB, Sweden

    University essay from IHH, Företagsekonomi

    Author : Dzenana Halilovic; Evelina Samuelsson; Louice Jonson; [2011]
    Keywords : Relationship marketing; social media; Facebook; SEB; communication; loyalty; customer satisfaction; long term relations;

    Abstract : The technological progress the world is experiencing has also changed the way banking is done in Sweden today. One tough challenge for the banking industry is the moderately homogenous products and services they offer, which make banking particularly exposed and sensitive to customers and their switching behaviour. READ MORE

  6. 10. Two Way Mobile Authentication System

    University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

    Author : Karthik Mandava; Harish Dinne; [2010]
    Keywords : Two factor authentication; One Time Password OTP ; Demo online Banking application; computer security; mobile device for authentication;

    Abstract : The ever increasing use of internet around the world has without doubt increased the usage of internet based services, e-business models, easier ways of communication and information sharing. Such drastic increase in usage of network based systems has made the current cyber security systems old dated as the hackers and attackers of networked systems is on the rise with new and modern attack methodologies. READ MORE