Essays about: "website interaction factors"

Showing result 1 - 5 of 12 essays containing the words website interaction factors.

  1. 1. Customer satisfaction and SST - How can these two factors come to be? : A quantitative research study on the impact of self service technology on customer satisfaction in the healthcare sector

    University essay from Umeå universitet/Företagsekonomi

    Author : Lovisa Sundin; Sai Bhalerao; [2022]
    Keywords : ;

    Abstract : The main purpose of conducting this study is to investigate the effects of factors capturingthe use of SST on attitude towards SST and customer satisfaction in the public healthcaresector. More specifically, the study examines the impact of technology readiness, needfor human interaction, perceived trust, perceived usefulness and perceived ease of use onattitude towards SST and customer satisfaction. READ MORE

  3. 2. What does it take to make you stay? : A study on customers' willingness to stay with the same grocery retailer while moving from offline to online

    University essay from Högskolan Kristianstad/Fakulteten för ekonomi

    Author : Adam Winnberg; Frida Mårtensson; [2021]
    Keywords : Grocery retail sector; Brand Equity; Online Customer Experience OCE ; E-loyalty; Switching Behavior;

    Abstract : Digitalization has forced retailers to reevaluate their business models and channel strategies. Traditional brick-and-mortar retailers are no longer the standard and most of today’s retailers offer customers multiple sales channels to purchase from. READ MORE

  4. 3. User interface design in e-commerce and its impact on consumer trust

    University essay from Jönköping University/Tekniska Högskolan

    Author : Karl Berg; Conerlious Sagandira; [2020]
    Keywords : Human-computer interaction; User Interface Design; Trust; E-Commerce;

    Abstract : E-commerce is at an all-time high and it is growing larger every year. Fore-commerce companies to keep up with the growing market, the question ofconverting a visitor into a customer becomes increasingly relevant. READ MORE

  5. 4. Visual Enhancements for Code Examples to Support the Knowledge Exchange Between Programmers

    University essay from Malmö högskola/Fakulteten för teknik och samhälle (TS)

    Author : Maximilian Wendt; [2016]
    Keywords : code examples; design science; knowledge exchange; online media channels; program comprehension; program visualization; visualization; human factors;

    Abstract : Software development is an endless problem-solving activity and programmers regularly use online media channels to ask each other for advice. In particular, socially enabled media channels like the question & answer website Stack Overflow changed how programmers communicate and coordinate, and how they produce and consume content on the Web. READ MORE

  6. 5. Enhancing trust online A cross Bsectional study on users judgments of online bank websites in Germany

    University essay from Linköpings universitet/Företagsekonomi; Linköpings universitet/Filosofiska fakulteten

    Author : Gabi Martin; Joakim Jonasson; [2014]
    Keywords : trust; risk; website interaction factors; online bank; judgments; intuition; reasoning; Germany;

    Abstract : Background: One the latest developments in the banking sector are online banks, which provide their services only online while physical offices are not available. Market research conducted in Germany, have shown that Germans are hesitating to adopt to the digital offered banking services. READ MORE