Smooth Sailing : An Exploratory Study Navigating the Acceptance of Digital Health Solutions and the Impact on Seafarer Well-Being

Abstract: Background: To ensure a sustainable future in the maritime industry; new measures of employee well-being are needed. Digital health solutions have proven to possess great potential to ensure employee well-being regardless of location, with opportunities for a proactive instead of a reactive approach where health and safety issues can be avoided.  Research Problem: Despite the potential benefits of using digital health solutions, the acceptance and impact of such solutions remain unexplored in the maritime industry, which is essential for achieving improvements.   Purpose: This study aims to explore what influences the acceptance of digital health solutions for improving seafarer well-being to understand how the maritime industry accepts digital health solutions and, more importantly, the potential impact this acceptance has on seafarer well-being. Research Question: How does the acceptance of digital health solutions in the maritime industry impact the employee well-being of seafarers?  Methodology and Method: This is a qualitative and inductive study, with a relativist view of reality and a social constructionist view of knowledge, that aims to build new theories through semi-structured interviews and Gioia’s analysis method.  Conclusion: Our findings focus on what influences the acceptance of digital health solutions and how these solutions impact employee well-being. With the aid of the Technology Acceptance Model (TAM), we find that there are levels of acceptance dependent on the nature of different influential factors. Furthermore, we discover that digital health solutions can influence physical, mental, and social well-being. From this, we develop a framework explaining the impact acceptance has on employee well-being. As a result, we illustrate that acceptance is a crucial aspect of improving employee well-being with digital health solutions.