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1. 1. Examining the Critical Success Factors for Robotic Process Automation in Small-Medium Enterprises

   University essay from Lunds universitet/Institutionen för informatik

   Author : Axel Canneroth; Albin Hellmuth; [2020]
   Keywords : Technology and Engineering;

   Abstract : This thesis aims to provide information regarding which critical success factors that are beneficial for small and medium enterprises when implementing Robotic Process Automation. It has been done by identifying 11 critical success factors from 14 academic research articles treating Critical Success Factor’s in Customer Relationship Management and Enterprise Resource Planner implementations. READ MORE