Essays about: "Guest Satisfaction"

Showing result 6 - 7 of 7 essays containing the words Guest Satisfaction.

1. 6. Theme Park Queuing Systems : Guest Satisfaction, A Comparative Study

   University essay from

   Author : Iulian Beloiu; Gergely Szekely; [2018]
   Keywords : ;

   Abstract : The attendance in theme parks fluctuates during a year. High annual attendance provides the justification for opening a new attraction. However, in short term, theme parks must work within existing constraints. READ MORE

3. 7. Prioritizing improvements at a shopping mall using an IPA framework approach

   University essay from Högskolan i Jönköping/JTH, Industriell organisation och produktion

   Author : Alexander Andersen; Ludvig Brewitz; [2014]
   Keywords : IPA; Herzberg; Shopping mall; Kano; Improvements;

   Abstract : Purpose – The purpose of this thesis work is to develop a model which can aid in prioritizing which customer service that should be the focus of improvement, using the two parameters; customers’ judgment of importance and the current performance as perceived by the customer. The thesis work examines customer services within a shopping mall In Thailand. READ MORE