Essays about: "Lina Almqvist"

Found 1 essay containing the words Lina Almqvist.

  1. 1. Value creation through the service consumption process in the fashion industry : An exploratory study of where value is created during the service consumption process in connection with e-commerce

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Lina Almqvist; [2022]
    Keywords : Value; Service consumption process; E-commerce; Value creation; Online shopping;

    Abstract : Purpose The purpose of this study is to analyze the customer's perception of value through each stage of the service consumption process in connection with e-commerce. The aim is to see where in the different stages customers experience value. Method For this research a qualitative method was used in the form of semi structured interviews. READ MORE