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  1. 1. The impact of the deceptive design of the account deletion process on social media

    University essay from Jönköping University/JTH, Datateknik och informatik

    Author : Tingmo Liu; Oleg Kron; [2020]
    Keywords : Deceptive design; user experience; dark patterns; roach motel; account deletion; social media;

    Abstract : The study is to establish whether there is any impact on the social media company that is implementing the deceptive design on the account deletion process. By conducting the qualitative research with Instagram users and analyzing users’ feelings, opinions, and potential actions, the study finds out using the deceptive design on account deletion process on social media has a weak influence on the social media company. READ MORE