Essays about: "Service Innovation process"

Showing result 6 - 10 of 190 essays containing the words Service Innovation process.

  1. 6. Digital Solutions and Library Outreach : Exploring the Use and Perceptions of new digital solutions in library outreach activities

    University essay from Högskolan i Borås/Akademin för bibliotek, information, pedagogik och IT

    Author : Emma Bengtsson; [2023]
    Keywords : digital solutions; public libraries; library outreach activities; digitization; library services; access to information; diffusion of innovation;

    Abstract : As public libraries increasingly turn to digital solutions to enhance their outreach activities, it is important to understand the use and perceptions of these new solutions. This thesis explores how new digital solutions are being used and perceived by library employees when working with library outreach activities. READ MORE

  2. 7. Reaching Your Destination: A Qualitative Study on Ridesharing as a Solution for First and Last-Mile Transportation Challenges

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Guillermo Berrojo Romeyro Mascarenhas; Joost Krämer; [2023]
    Keywords : Ridesharing; First Mile; Last Mile; Sustainable Urban Mobility; Urban Transportation; Innovation Management; Business Model Innovation; Business and Economics;

    Abstract : The study aims to explore the increasingly relevant and theoretically underexplored field of ridesharing as a solution for first and last-mile transportation, its success factors and challenges, as well as the process of integrating ridesharing into a public transport network. It utilizes a business model innovation framework as the theoretical basis to explore success factors as well as challenges when operating and setting up a ridesharing service. READ MORE

  3. 8. Communicating compliance : A qualitative research of safety information within blue collar industries in Sweden and Norway and an onboarding design proposal of a regulatory compliance app

    University essay from Mälardalens universitet/Akademin för innovation, design och teknik

    Author : Karolina Meijer; [2023]
    Keywords : blue collar worker; construction industry; digital onboarding; re-design;

    Abstract : Which solutions exist within the blue collar industries in Sweden and Norway today for conveying safety information to its employees? How may one re-design an understandable onboarding process to a digital app for Swedish-speaking blue collar workers? This study set out to research these questions, collaborating with Inphiz Technologies AB, a SaaS company in Stockholm, Sweden who has created a digital service to manage and automate legislative and regulatory compliance data in blue collar industries. The objective of the study was to answer the research questions and to create a design proposal for the users first steps into the Inphiz app through an onboarding process. READ MORE

  4. 9. DIGITAL INNOVATION MAZE : A Case Study of a X-Reality Innovation Diffusion

    University essay from Umeå universitet/Institutionen för informatik

    Author : Hannes Sjöström; Pavithra Sivakumar; [2023]
    Keywords : Digital Innovation; Diffusion; Layered Modular Architecture; Technological Embedding; Service-Dominant Logic;

    Abstract : Digital innovation (DI) has enabled businesses to enhance their existing market offerings by integrating digital features. Despite advanced technologies, substantial marketing efforts, and global recognition, businesses can still struggle to convince customers to adopt their digital market offering. READ MORE

  5. 10. Consumer purchasing behaviour influence on sustainable product development in the automotive industry.

    University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

    Author : Ben Babu; Rohit Reddy Maddhuri; [2023]
    Keywords : ;

    Abstract : AbstractDue to increased customer knowledge of the environmental effects of conventional automobiles and their concerns, the automotive industry is undergoing a substantial change toward sustainability and environmentally friendly goods. The goal of this study is to examine the relationship between customer purchasing behaviour and new product development, with an emphasis on environmentally friendly automotive products. READ MORE