Essays about: "Service Innovation process"

Showing result 16 - 20 of 190 essays containing the words Service Innovation process.

1. 16. Creation of a Co-Innovation framework for a Software as a Service-Provider and its Customers using a Case-study approach

   University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

   Author : Gundula Sopper; [2023]
   Keywords : Co-Innovation; Software as a Service; Process model; IT-Development; Framework;

   Abstract : Innovation is an integral part of every product development and therefore also important for ”Software as a Service” (SaaS) companies. However, as these companies do not develop for one customer in particular, it may be difficult to understand what features are to be developed in the future. Co-Innovation can be a solution. READ MORE

3. 17. Design for hope : Identifying and expressing visions towards life after ALS diagnosis with tangible toolkits

   University essay from Linköpings universitet/Institutionen för datavetenskap

   Author : Hanjun Chu; [2023]
   Keywords : service design; healthcare innovation; tangible tools; materiality; visuality; ALS; family caregivers;

   Abstract : In recent years, healthcare has been shifting toward a people-centred vision. Within the intersection connecting service design and healthcare innovation, co-design communication tools are increasingly being used to bring the voice of patients and their families into healthcare co-creation activities. READ MORE

4. 18. Servitization in a Heavy Equipment Company: A business model perspective

   University essay from Göteborgs universitet/Graduate School

   Author : Fabiola L. Larco Caro; Asmaa Mohyadin Mahamed; [2022-08-18]
   Keywords : Servitization; Product-service system; Servitization transition; Servitization Readiness; Servitization challenges; Service paradox; Business model; Business model Innovation;

   Abstract : Background: Servitization is a transformation process consisting of the integration of products and services in the value offering of the firms in order to increase value added and improve the customer experience. This process implies a transition from Product-Centric to Product-Service Systems. READ MORE

5. 19. What’s the hold up? A Single Case Study of Grant Thornton Sweden AB

   University essay from Göteborgs universitet/Graduate School

   Author : Eliarita Gubetini; Haidar Doueh; [2022-08-04]
   Keywords : Payroll Automation; Service Innovation; Process Optimization Digitalization; Process Management Innovation; Value Creation; Automated Payroll Management;

   Abstract : The objective of this thesis is thereby to expand the literature regarding how companies can increase efficiency within the payroll department through the implementation of the Innovation Management Principles and the Value Proposition Canvas. By combining former and current literature with the empirical findings of this research paper, derived from in-depth interviews, efficiency obstacles were identified from Employee perspective, Customer perspective, and Industry Expert perspective. READ MORE

6. 20. Millennials Transforming the Luxury Fashion Industry: An exploratory research about enabling a multidirectional service encounter online

   University essay from Göteborgs universitet/Graduate School

   Author : Agnes Ahlman; Elin Jansson; [2022-08-04]
   Keywords : Luxury; The Luxury Consumer; Millennials; Unidirectional factor; Multidirectional factors;

   Abstract : There is a growing apparent conflict within the luxury fashion industry in regards to the service encounter. This as luxury fashion brands are reluctant to digital change in their service practices while there is a growing expectation among the ‘new’ luxury consumer of millennials for brands to adapt to more interactive and digital practices. READ MORE