Essays about: "apologies"

Showing result 6 - 7 of 7 essays containing the word apologies.

  1. 6. PRIMUM NON NOCERE : Medicine's Culture of Dealing with and Denial of the Occurrence of Medical Harm

    University essay from Linköpings universitet/Centrum för tillämpad etik

    Author : Dorothea Weiss; [2017]
    Keywords : failure; malpractice; nonmaleficence; patient safety; risk management; patient involvement; reconciliation; cost reduction;

    Abstract : The hippocratic principle "primum non nocere" (above all do no harm) has always been and still is the strong foundation of medical conduct. For a long time healthcare professionals created the image of infallibility of medicine. Even within the "closed" hierarchies mistakes and malpractice were never openly discussed. READ MORE

  3. 7. Sorry seems to be the hardest word : A case study of corporate apologies on Twitter

    University essay from Stockholms universitet/Engelska institutionen

    Author : Frida Skytt; [2015]
    Keywords : Case study; Apologies; Illocutionary Indicating Devices IFIDs ; Twitter; Electronic word of mouth; Image-repair; Airlines.;

    Abstract : As social media becomes a more important part of people’s everyday lives, it is also becoming a more important part of the corporate market. Due to the complaints received on social media sites, some forms of customer care are being directly, or indirectly, carried out on social media. READ MORE