Essays about: "business process outsourcing thesis"
Showing result 1 - 5 of 33 essays containing the words business process outsourcing thesis.
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1. IMPACT OF AI ON DECISION MAKING: : AI REPUBLIC, A TELUS INTERNATIONAL CASE STUDY
University essay from Högskolan i Gävle/FöretagsekonomiAbstract : Abstract The purpose of this master thesis is to conduct a Qualitative analysis on the impact of artificial intelligence (AI) on Telus International, a leading provider of customer service and business process outsourcing solutions using the deductive approach to collect the data. Through interviews with key respondents at the company and a review of relevant literature, this study aims to understand the ways in which artificial intelligence is being used at Telus International in the decision making process and the effects it has on the organisation. READ MORE
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2. Improving capacity planning in outsourced manufacturing through sales and operations planning: A case study at Axis Communications
University essay from Lunds universitet/Teknisk logistikAbstract : This master’s thesis explores how capacity planning in outsourced manufacturing can be improved through sales and operations planning (S&OP). The master’s thesis was done in collaboration with Axis Communications AB, where the capacity planning and S&OP processes were analyzed. READ MORE
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3. Facilitating Radical Collaboration in Open Innovation : A case study in collaboration with IKEA
University essay from KTH/Industriell ekonomi och organisation (Inst.)Abstract : The increased customer demand for innovative and sustainable solutions implies that companies need to seek knowledge, and insights, beyond their traditional business models. This by opening up barriers and collaborating with other stakeholders. Using this approach is referred to in the literature as practicing open innovation. READ MORE
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4. The role of networks in the internationalization process of Small-and Medium-sized Enterprises
University essay from Högskolan i Gävle/Avdelningen för ekonomiAbstract : Aim: The aim of the study is to increase the understanding of the role of networks in the internationalization process of SMEs. Method: The study applies a qualitative method based on the hermeneutic research tradition and an inductive research approach. A multi-case study research has been conducted, through ten semi-structured interviews. READ MORE
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5. Exploring the non-technical challenges : A case study of identity and access management projects
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : The implementation of an Identity and Access Management (IAM) solution is a complex process to manage, consuming multiple years and involves organizational changes. In its nature, several challenges tend to appear to different stakeholders involved in the process. READ MORE