Essays about: "CUSTOMER CARE thesis"

Showing result 1 - 5 of 36 essays containing the words CUSTOMER CARE thesis.

  1. 1. PSS Design in Practice - How a Choice Experiment Can Help Configuring a New Subscription Offer. The Case of Care by Volvo’s Used Car Subscription Offer

    University essay from Göteborgs universitet/Graduate School

    Author : Fabian Perktold; Moritz von Raczeck; [2019-07-09]
    Keywords : PSS Design; PSS Configuration; Servitization; Car Subscription; DCA; Discrete Choice Experiment; Choice-Based Conjoint; Customer Preferences; WTP;

    Abstract : Background and Purpose The automotive industry is facing huge challenges as the perception and utilization of cars is changing. As a result, many automotive companies are increasingly moving away from solely selling cars and starting to offer bundles of products and services (PSS) instead. READ MORE

  2. 2. Server-Less Rule-Based Chatbot Using Deep Neural Network

    University essay from Uppsala universitet/Institutionen för informationsteknologi

    Author : Santhosh Kumar Nagarajan; [2019]
    Keywords : ;

    Abstract : Customer support entails multi-faceted benefits for IT businesses. Presently, the business depends upon on conventional channels like e-mail, customer care and web interface to provide customer support services. READ MORE

  3. 3. What do skin care consumers think about personalization of content, user interface or a combination of both?

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Johannes Bäckerås; [2019]
    Keywords : Personalization; Customer Satisfaction; Customer Loyalty; Optimization; Customer attitude; Personligfiering; Kundnöjdhet; Kundlojalitet; Optimering; Kunders attityd;

    Abstract : Background The cosmetic industry is growing at a fast pace and, like other industries, there are a few problems regarding e-retailing that makes it hard for customers to make optimal purchase decision. Example of problems are; the number of e-retailers increase, e-retailers’ variety of products increase, and the content is almost unlimited. READ MORE

  4. 4. Improving antibiotics handling through the use of lean methods

    University essay from Mälardalens högskola/Akademin för innovation, design och teknik

    Author : Karl Lidar; [2019]
    Keywords : Antibiotic; automation; process development;

    Abstract : With the use methods originating from lean philosophy, the thesis focuses on improving health care in the specific process of mixing antibiotics. Value stream maps will be used for describing the current state of mixing antibiotics at an infection department. READ MORE

  5. 5. Tool unit designed for equine dentistry

    University essay from Högskolan i Jönköping/JTH, Industridesign

    Author : Sara Rosén; [2019]
    Keywords : Industrial design; Design; Design research; User observation; Equine dentistry; Definition of components.;

    Abstract : Most people have experienced toothache and know how much it effects the health. It hurts to eat, it ́s hard to sleep and sometimes a small gesture as a smile is avoided because it pains to much. Of course animals have the same issue and feel pain but they can’t tell us how they feel, instead we have to look for signs from their behavior. READ MORE