Essays about: "CUSTOMER CARE thesis"

Showing result 1 - 5 of 40 essays containing the words CUSTOMER CARE thesis.

  1. 1. Predicting Short-term Absences of a Railway Crew using Historical Data

    University essay from KTH/Matematisk statistik

    Author : Agnes Björnfot; Sandra Fjelkestam; [2023]
    Keywords : statistics; machine learning; absence prediction; random forest; XGBoost; quantile regression; statistik; maskininlärning; frånvaroprognoser; random forest; XGBoost; kvantilregression;

    Abstract : Transportation via train is considered the most environmentally friendly way of traveling and is widely seen as the future of transportation. Canceled and delayed trains worsen customer satisfaction; thus, punctual trains are crucial for railway companies. READ MORE

  2. 2. Development of Self Watering Planter

    University essay from Lunds universitet/Innovation

    Author : Natalia Norambuena Contreras; [2023]
    Keywords : self watering; planter; product development; design; IKEA; Technology and Engineering;

    Abstract : Both during and after the pandemic, the trend of biophilic design has reached maximum acceleration. One of the consequences being an increasing interest in gardening and plant care in general. READ MORE

  3. 3. What Healthtech Companies Should Consider When Entering the UK Healthcare Market

    University essay from Lunds universitet/Innovationsteknik

    Author : Lovisa Hökstrand; Ella Björklund; [2022]
    Keywords : UK healthcare; NHS England; healthtech; internationalization; market entry; market barriers; Technology and Engineering;

    Abstract : Healthcare systems around the world are facing a multitude of challenges, mostly because of aging populations. The Covid-19 pandemic put further strain on the sector and has left many countries with a backlog of medical procedures, which further exacerbates the issues. READ MORE

  4. 4. Designing Virtual Reality Experiences for Elderly : A qualitative study focusing on VR suppliers operating within the elder care sector.

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Elin Bohlin; Linn Müller; [2020]
    Keywords : Virtual reality; Technology; Customer Experience; Customer value; Digital immigrants; Early and Late adopters; Digital divide; Elderly; Designing for elderly; Design process;

    Abstract : Abstract                                                    This thesis provides an in-depth research of five VR suppliers working with creating VR experiences targeted to elderly within the elder care sector in Sweden. Furthermore, a technological knowledge gap between elderly and VR technology are researched. READ MORE

  5. 5. PSS Design in Practice - How a Choice Experiment Can Help Configuring a New Subscription Offer. The Case of Care by Volvo’s Used Car Subscription Offer

    University essay from Göteborgs universitet/Graduate School

    Author : Fabian Perktold; Moritz von Raczeck; [2019-07-09]
    Keywords : PSS Design; PSS Configuration; Servitization; Car Subscription; DCA; Discrete Choice Experiment; Choice-Based Conjoint; Customer Preferences; WTP;

    Abstract : Background and Purpose The automotive industry is facing huge challenges as the perception and utilization of cars is changing. As a result, many automotive companies are increasingly moving away from solely selling cars and starting to offer bundles of products and services (PSS) instead. READ MORE