Essays about: "communication and service quality"

Showing result 16 - 20 of 275 essays containing the words communication and service quality.

  1. 16. Do reviews really affect your hotel decision? : A study about what impact reviews have on the consumers buying decision in the hotel industry.

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Sebastian Davidsson; [2023]
    Keywords : Hotel booking; Online reviews; Consumer decision making process; E-Word-of-mouth;

    Abstract : Background Today the hotel industry has become very digitalized compared to when there was only a travel catalogue to look in. Nowadays people search for information about hotels and read reviews from past guests online. There are different kinds of accommodations and lately it has become popular with shared services like Airbnb. READ MORE

  2. 17. Potential for improving public services by exploring citizens’ communication to public organizations in Sweden

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Ibrahim Ali Mehkri; [2023]
    Keywords : citizen inquiries; e-Government; Sweden; CRM;

    Abstract : Little et al., (1971) define citizen feedback as information from citizens directed to societal institutions, particularly government, to improve their functioning. READ MORE

  3. 18. The Role of Language and Race Representation in Healthcare Communication and Its Effect on Message Perception : A Case Study on the Perception of English Versus Arabic Healthcare Communication in Cairo, Egypt

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Ramy Nasralla; [2023]
    Keywords : Communication; social identity; post colonialism; language; race;

    Abstract : Abstract  Background: Healthcare communication by nonprofit organizations, such as the WHO, is facing challenges in today’s interconnected world. Healthcare communication has profound impact on human lives, such as on well-being. READ MORE

  4. 19. Prediction and Analysis of 5G beyond Radio Access Network

    University essay from Uppsala universitet/Institutionen för informationsteknologi

    Author : Gaurav Singh; Shreyansh Singh; [2023]
    Keywords : - LSTM; RNN; AE-LSTM; Deep Learning; Machine Learning; network traffic flow; forecasting; quality-of-service.;

    Abstract : Network traffic forecasting estimates future network traffic based on historical traffic observations. It has a wide range of applications, and substantial attention has been dedicated to this research area. READ MORE

  5. 20. How Does  Social Media Marketing Impact the Consumer Decision-marketing in Nigeria.

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Chinonso David Ozioma; [2023]
    Keywords : ;

    Abstract : This study investigated the effect of social media marketing on consumer patronage decision making with specific focus on small businesses in Port Harcourt, Rivers State Nigeria. To achieve this, three specific objectives were created, such as to ascertain the effect of social media marketing on consumer patronage intention, examine the effect of social media marketing on consumer patronage and determine the effect of social media marketing on repeat purchase. READ MORE