Essays about: "customer care internet"

Showing result 1 - 5 of 6 essays containing the words customer care internet.

  1. 1. THE IMPACT OF THE INTERNET OF THINGS ON ESTABLISHED BUSINESS MODELS - A multiple case study of Swedish insurance companies

    University essay from Göteborgs universitet/Graduate School

    Author : Simon Emanuelsson; [2019-07-09]
    Keywords : Insurance; Internet of Things; IoT; Business Model; Business Model Canvas; Business Model Innovation;

    Abstract : The insurance industry has long been suffering from profitability and growth issues due to the increasing commoditization of insurance solutions, which has forced insurers to engage in destructive “premium wars”. Digitalization and technology advancements are only set to increase these pressures even further by shifting market boundaries and increasing the level of “digital sophistication” expected by customers. READ MORE

  3. 2. Supporting servitization via the Internet of Things: the ES provider viewpoint : A case study of the multinational ES provider IFS and its customers

    University essay from Linköpings universitet/Industriell ekonomi

    Author : Fredrik Oskarsson; Joakim Gernelin Wallin; [2018]
    Keywords : ES provider; servitization; IoT; Internet of Things; Enterprise System; ERP; Enterprise Resource Planning; Product Service System; Integrated Product Service Offering; IPSO; PSS;

    Abstract : Servitization is a popular term referring to the innovation of an organization’s capabilities and processes to better create mutual value through a shift from selling products to selling Product-Service Systems. It is generally regarded as an innovative business model with great potential for smoother revenue streams, higher profit margins and longer, more closely-knit customer relationships. READ MORE

  4. 3. Cloud Computing Organizational Benefits : A Managerial concern

    University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

    Author : Venkata Bhaskar Reddy Mandala; Marepalli Sharat Chandra; [2012]
    Keywords : Cloud Computing; Cloud benefits; Cloud challenges; Project management problems; Organizational issues;

    Abstract : Context: Software industry is looking for new methods and opportunities to reduce the project management problems and operational costs. Cloud Computing concept is providing answers to these problems. Cloud Computing is made possible with the availability of high internet bandwidth. READ MORE

  5. 4. Beauty comes from within; A business case for Volvo Car Corporation about interior design on tomorrow's Chinese market

    University essay from IHH, Företagsekonomi

    Author : Elena Rönnmark; Mats Wiberger; [2011]
    Keywords : Hedonic Needs; Utilitarian Needs; Consumer Behaviour; Cultural Dimensions; Attitudes;

    Abstract : The problem of this thesis is that the investigation is tied to a country that is not fully explored to Volvo Car Corporation at the present time. Differences within culture and attitudes will be important for Volvo Car Corporation to be aware of. READ MORE

  6. 5. New service development process-Experiences from a Chinese manufacturing company Lenovo

    University essay from

    Author : naichun huang; [2010]
    Keywords : new service development;

    Abstract : Purpose: This thesis examines the process of  E-care service of Lenovo for better understanding of the new service development process. Based on literature linking on new service development process, case research is the main methodology of this paper. READ MORE