Essays about: "emotional demands"

Showing result 1 - 5 of 38 essays containing the words emotional demands.

  1. 1. Communication Professionals as the Office Factotum: A Study of Emotional Labour and Well-Being in the Communication Profession

    University essay from Institutionen för tillämpad informationsteknologi

    Author : Evelina Winberg; Jordan Thunell Idumwonyi; [2023-11-22]
    Keywords : communication professionals; emotional labour; emotional labour; job demands-resources theory; well-being;

    Abstract : This thesis investigated the concept of emotional labour for communication professionals in an internal communication context. Recently, the well-being of communication professionals has caught public attention in Sweden since the communication practitioner is considered an office factotum or all-purpose servant with numerous responsibilities and activities and is frequently overwhelmed by their multifaceted work assignments. READ MORE

  2. 2. Locating the Effects of Emotional and Aesthetic Labor on Performance Through the Lens of Flight Attendants : —An investigative qualitative study of a low-cost and a premium airline

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Athina Spyridonos; Hala Zeeb; [2023]
    Keywords : aesthetic labor; emotional labor; employee performance; flight attendants; low-cost airline; premium airline; motivation; Herzberg;

    Abstract : This research implemented a multiple case study design to investigate the effects of aesthetic and emotional labor in the premium airline context of Emirates, in comparison to the low-cost airline context of easyJet. This was achieved through the conduct of interviews with flight attendants from each airline as they are the frontline employees who are mostly concerned with the implementation of these standards. READ MORE

  3. 3. Regulating emotions in times of crisis - A qualitative study of healthcare managers' interpersonal emotion regulation in the Swedish intensive care during the COVID-19 pandemic

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Arvid Nygård; Harry Wink; [2023]
    Keywords : Emotion Regulation; Interpersonal Emotion Regulation; Crisis Leadership; Crisis; Healthcare;

    Abstract : Crises pose challenges for organisations, generating heavy emotional tolls on employees and other organisational stakeholders. Within these contexts, leaders shoulder a crucial responsibility in regulating negative emotions to ensure organisational survival and success. However, scholars have devoted limited attention to this area of research. READ MORE

  4. 4. How Sleep and Burnout Interact in the Treatment of Poor Sleep

    University essay from Umeå universitet/Institutionen för psykologi

    Author : UCHE ISAMAH; [2023]
    Keywords : sleep; burnout and stress;

    Abstract : This thesis explores the interaction between sleep and burnout in the treatment of poor sleep. Sleep isvital for overall health and recovery from daily life demands, while stress is closely related to sleepdisruptions. Chronic insomnia can develop from sleep disturbances caused by stress. READ MORE

  5. 5. How can we better understand outcomes of workplace bullying in a developing country : Examining how emotional exhaustion, psychological capital, and social support can influence the association between workplace bullying and mental health in India.

    University essay from Linköpings universitet/Psykologi

    Author : Manon Delorme; Antonia Prior; [2023]
    Keywords : Workplace bullying; mental health; social support; psychological capital; emotional exhaustion; conservation of resources theory; the job demands-resources theory; the job demand-control-support model;

    Abstract : The present study examines how the relationship between workplace bullying and mental health can be influenced by emotional exhaustion, and how the intensity in this relationship can be affected by the individual’s psychological capital, and access to social support from colleagues and supervisors. The studys theoretical framework is based on the Job Demand-Control-Support model, the Job Demands-Resources model and the Conservation of Resources theory. READ MORE