Essays about: "emotional labour"

Showing result 1 - 5 of 17 essays containing the words emotional labour.

  1. 1. Communication Professionals as the Office Factotum: A Study of Emotional Labour and Well-Being in the Communication Profession

    University essay from Institutionen för tillämpad informationsteknologi

    Author : Evelina Winberg; Jordan Thunell Idumwonyi; [2023-11-22]
    Keywords : communication professionals; emotional labour; emotional labour; job demands-resources theory; well-being;

    Abstract : This thesis investigated the concept of emotional labour for communication professionals in an internal communication context. Recently, the well-being of communication professionals has caught public attention in Sweden since the communication practitioner is considered an office factotum or all-purpose servant with numerous responsibilities and activities and is frequently overwhelmed by their multifaceted work assignments. READ MORE

  3. 2. Quality improvements contributing to effective midwife-led care : a Minor Field Study in Nairobi, Kenya

    University essay from Sophiahemmet Högskola

    Author : Sarah Johansson; Viola Nyroos; [2023]
    Keywords : Experiences; Kenya; Maternity nurses; Midwives; Quality Improvement; Barnmorskor; Kenya; Kvalitetsförbättring; Sjuksköterskor; Upplevelser;

    Abstract : This study was a sub-study based on the MIDWIZE capacity building program for public health officials in maternal and child health. This is a leadership program where participants conduct a quality improvement project at a selected health facility in their respective country. READ MORE

  4. 3. Teamwork makes the Theme work : A qualitative study on theming and performative labour as a differentiation strategy on SME Cafés in Sweden

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Zeeb Hala; To Quan Luu; [2023]
    Keywords : servicescape; theming; theme; performative labour; aesthetic labour; emotional labour; interaction; teamwork; café; coffee shop; differentiation; differentiation strategy; Disneyization; SME;

    Abstract : Servicescape is a physical setting where the performance, delivery and consumption are exchanged within a service marketplace. It includes sensory components, such as the theme of the place that has a high impact on customer perceptions and purchasing decisions and providing them with extraordinary experiences (Pine and Gilmore, 1999; Zeithaml, Bitner and Gremler, 2009). READ MORE

  5. 4. 'Ukraine Is Alive' Ukrainian Music-Making in Swedish Emergency Residencies : The impact of war, displacement, migration and networks

    University essay from Uppsala universitet/Institutionen för musikvetenskap

    Author : Hanna Hellström; [2023]
    Keywords : artist residencies; forced migration; music; displacement; Ukraine; identity; belonging; non-belonging; translocality; transcultural capital; social inclusion; refugee experience;

    Abstract : In February 2022 Russia’s invasion of Ukraine started the war that would lead to the largest refugee crisis in Europe since World War II. In response to the war, SWAN, the Swedish Artists Residency Network, initiated the project Emergency residencies. READ MORE

  6. 5. THE PRIVATE DOMAIN OF A PUBLIC FIGURE: Displaying Home Among Interior Influencers in Sweden

    University essay from Göteborgs universitet/Institutionen för globala studier

    Author : Linnea Myrvold Bergqvist; [2022-08-24]
    Keywords : home; private public personal; influencer; Instagram; emotional labour; creative professions;

    Abstract : Intrigued by what happens when a person decides to share their private home on a public platform like Instagram, I wanted to study the phenomenon of the interior influencer’s home in relation to the dichotomy of private/public. By performing interviews with four Swedish interior influencers I have looked into what home means to them, their reasons and motives for sharing their private spheres on public platforms, as well as how they perceive notions of private/public/personal connected to the home. READ MORE