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Found 2 essays matching the above criteria.

1. 1. Using Design of Experiments in Validation of a new calorimetric method for the specific heat capacity determination

   University essay from Högskolan i Borås/Institutionen Ingenjörshögskolan

   Author : Sima Babaee Koochaksaraee; Sara Ghahremanpour; [2009]
   Keywords : total quality management; statistical method; design of experiments; validation; calorimetry;

   Abstract : Total Quality Management as a holistic management system is widely practical inevery organization these days and one of the foundations of TQM which should betaken into account in all functions of the company is continuous improvement.Customer satisfaction is an important topic in which continuous improvement play akey role and leads to enhance it. READ MORE

3. 2. Total Quality Management as a Competitive Advantage - From a Marketing Perspective : A Case study of HMS Industrial Networks AB and Ernst & Young LLP

   University essay from Sektionen för ekonomi och teknik (SET)

   Author : Ngole Ngasu-Betek; Munir Haroon; [2008]
   Keywords : TQM; Competitive advantage; Marketing mix;

   Abstract : This research study focuses on how a company can achieve competitive advantage through total quality management from a marketing mix standpoint. To gain a deeper grasp of the research topic, a research question was formulated and the thesis is based on the marketing mix and competitive advantage model which is the theoretical framework of this study. READ MORE