Essays about: "service quality and review"

Showing result 21 - 25 of 122 essays containing the words service quality and review.

1. 21. Consumer Acceptance and Value in Alternative Business Models in the Fashion Industry : A Systematic Literature Review

   University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

   Author : Windy Nguyen; Tzu-Meng Chuang; [2021]
   Keywords : Alternative business models; Fashion industry; Collaborative consumption; Product-service systems; Systematic literature review;

   Abstract : In recent years, the consumption of clothes has increased extensively due to diminishing quality and low prices of garments along with ever-faster changing fashion trends. The linear business model results in products with a short lifespan and clutter of idle goods. READ MORE

3. 22. Discovering Consumer Complaint Behavior in Online Food Delivery

   University essay from Lunds universitet/Institutionen för tjänstevetenskap

   Author : Ziyuan Liang; Szu Yuan Wang; [2021]
   Keywords : Complaints; consumer behavior; online food delivery; dissatisfaction.; Social Sciences;

   Abstract : Online food delivery is becoming increasingly popular and has attracted more and more attention of scholars. However, the study on online food delivery faces a gap of consumer complaints. Those complaints can help service providers improve their service and business. READ MORE

4. 23. Unsupervised Anomaly Detection and Root Cause Analysis in HFC Networks : A Clustering Approach

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Povel Forsare Källman; [2021]
   Keywords : Anomaly Detection; Root Cause Analysis; Cluster Analysis; k- means; Self- Organizing Map; Gaussian Mixture Model; Dimensionality Reduction; Principal Component Analysis; Hybrid Fiber- Coaxial Network.; Anomalidetektering; Rotfelsanalys; Klusteranalys; k- means; Self- Organizing Map; Gaussian Mixture Model; Dimensionsreducering; Principal Component Analysis; Hybrid Fiber Coax- nät.;

   Abstract : Following the significant transition from the traditional production industry to an informationbased economy, the telecommunications industry was faced with an explosion of innovation, resulting in a continuous change in user behaviour. The industry has made efforts to adapt to a more datadriven future, which has given rise to larger and more complex systems. READ MORE

5. 24. Technology enabling knowledge workers knowledge-sharing : The case of Microsoft SharePoint

   University essay from Linnéuniversitetet/Institutionen för informatik (IK)

   Author : Krenare Muhaxhiri; [2021]
   Keywords : Knowledge management systems; knowledge sharing platform; intranet; organizational knowledge management; user satisfaction; human-computer interaction; knowledge sharing; knowledge repositories; IS success model; knowledge sharing among distributed teams.;

   Abstract : This qualitative study is of the interpretivist nature and it aims to examine how knowledge workers perceive their interaction with a knowledge management system when used for knowledge sharing purposes. The purpose is to offer answers to two research questions: How do knowledge workers perceive their interaction with knowledge management technology in relation to knowledge sharing? What are the benefits and challenges that knowledge workers experience in relation to knowledge managing and sharing when using a KMS system? The data was collected by applying qualitative research methods and by conducting five interviews with participants of an IT organization that has its head office in Sweden, but additional offices in other geographical locations. READ MORE

6. 25. Comparing Text Classification Libraries in Scala and Python : A comparison of precision and recall

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Filip Garamvölgyi; August Henning Bruce; [2021]
   Keywords : LaBSE; Spark NLP; NLP; Text classification; Scala; LaBSE; Spark NLP; NLP; Textklassificering; Scala;

   Abstract : In today’s internet era, more text than ever is being uploaded online. The text comes in many forms, such as social media posts, business reviews, and many more. For various reasons, there is an interest in analyzing the uploaded text. For instance, an airline business could ask their customers to review the service they have received. READ MORE