Redesigning Friendlyreader : A Case Study of Redesigning A Website for Persons With Reading and Writing Difficulties

Abstract: Information is everywhere in today’s society and it is important that everyone can access it. A tool called Friendlyreader can help people with reading and writing difficulties change text. With Friendlyreaderthey can summarise text, change its visual appearance, and learn the text complexity among other things. The aim of this study is to investigate this tool by evaluating current accessibility and usability problemsthrough a heuristic evaluation to redesign the tool and then to conduct between-subject usability testingto see what the users think of the changes compared to the original. The results of these evaluation methods were that there were some usability and accessibility problems, but the users thought otherwise. Both the original version and the redesigned version received high scores, but the redesigned version wasbetter in some aspects such as aesthetics and button design. The scope of the study was too small todraw any definite conclusions and more investigation is needed.