Technology Mapping of Industry 4.0 to Logistics

Abstract: There is no doubt that the world as it is today is heavily industrialised and advancements in technology remains an important factor in this phenomenon. Most companies in a bid to stay relevant and competitive have had to adopt current technology in order to improve processes. Therefore this study assesses how the use of technology in the current fourth industrial revolution (industry 4.0) affect the logistics performance of companies. This was carried out by analysing the influence of some nine pillars of Industry 4.0 on selected Key Performance Indicators (KPIs) of logistics using expanded DEMATEL to examine the bidirectional cause and effect relationship. The researchers found the pillars of industry 4.0 as the cause factors and the KPIs of logistics as the effect factors with warehouse cost coming up as the most important factor to consider in logistics management. The result thus implies that using current technology in industry 4.0 essentially improves logistics performance.