Cybersecurity engagement in a remote work environment

Abstract: The recent spread of COVID-19 pandemic encouraged organisations to facilitate a remote work environment for their employees. This work environment would most likely continue in the upcoming years. At the same time, this context has been followed with an increase in cyberthreats that could affect the optimal processes of organisations. Because of this, cybersecurity awareness must be cultivated to the employees of all levels. The success of the implementation of a cybersecurity program is associated with the level of engagement that it could generate in the participants. Thus, this thesis aims to explore what cybersecurity aspects are more relevant and/or relatable for remote working employees. A qualitative approach was used to collect experiences and perspectives from employees in different organisations. As a conclusion, this thesis found that emotional factors, trust in cybersecurity infrastructure, previous practices, training, security fatigue and improving the program with gamification are some aspects that might support to achieve success through a cybersecurity program in remote work.