Establishing and preserving social relations in classroom discourse : A study of a teacher’s redress to FTAs that enhance and maintain teacher-student rapport

Abstract: This study examines how a Swedish upper secondary school EFL teacher avoids performing Face Threatening Acts (FTAs) in instances of reprimanding and giving oral feedback to students. The results and discussion show that the teacher evades potential FTAs caused by statements and demands by using indirectness in the form of questions and requests. Moreover, the feedback was delivered in an emphatic manner, primarily consisting of positive reinforcement regarding the students having performed a task, and secondarily on content and students’ skills. The act of causing face impediments was also mitigated in the delivery of performance feedback with the use of hedges to corrections and with the use of plural ‘you’ rather than focusing on individual student’s errors. These findings suggest that teachers can enhance and maintain rapport with their students in instances that are inherently face-threatening, thereby providing further insight into how teachers can strengthen social relations through the choice of appropriate speech acts.