Essays about: "Hotel management"

Showing result 1 - 5 of 75 essays containing the words Hotel management.

  1. 1. Emotional Labor in the Workplace. Sustaining smile vs. sustainable smile: a case study from Denmark

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Lisa Heim; [2020]
    Keywords : Tourism and hospitality; emotional labor; hotel service employees; hotel; service environment; work environment; social sustainability; Social Sciences;

    Abstract : Aim of the study: The aim of this study is to enhance the existing scope of emotional labor(EL) literature and broaden its reach to discussing the role of emotional labor in the workplace from a social sustainability perspective, exemplified within the context of hotel service work. It tries to identify how EL is experienced by hotel service employees and to understand how service employees perceive their contribution towards a hotel’s service delivery in order to draw a link to hotel service work as being socially sustainable. READ MORE

  2. 2. Social Sustainability in COVID-19 Crisis : The Case of the Hotel Industry

    University essay from Uppsala universitet/Företagsekonomiska institutionen; Uppsala universitet/Företagsekonomiska institutionen

    Author : Daniel Milojevic; Beka Katsadze; [2020]
    Keywords : COVID 19; hotel industry; social sustainability; crisis management.;

    Abstract : The COVID-19 outbreak, travel restrictions, or other safety norms had a huge negative impact on the world hotel industry from the beginning of 2020. In response to the crisis majority of the hotels all around the world had decided to get closed temporarily. READ MORE

  3. 3. Personnel Instability, Personnel Management, and the Company Image of Small Tourism Enterprises in Remote Destinations : A Case Study of Abisko Mountain Lodge

    University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

    Author : Yin Liu; [2020]
    Keywords : Tourism Sustainability; Tourism Personnel; Personnel Management; Small Tourism Enterprises; Remote Destinations;

    Abstract : In recent decades, tourism has been developed rapidly in the world. With such development, tourism sustainability has drawn great attention, especially in remote destinations. In Swedish Lapland, the studies have been focusing on social sustainability in terms of local communities and other external factors. READ MORE

  4. 4. Autonomous Liquid Dispenser : A.L.D.

    University essay from KTH/Skolan för industriell teknik och management (ITM); KTH/Skolan för industriell teknik och management (ITM)

    Author : William Gan; Oliver Håkansson; [2020]
    Keywords : Mechatronics; Arduino; Autonomous Liquid Dispenser; Tilting; Ultraonic sensor; Linear actuator.; Mekatronik; Arduino; Vätskeautomat; Vinkel; Ultraljudsensor; Stegmotor.;

    Abstract : Our society has become more and more digitized and futuristic in the service sector. The urge of efficiency in order to maintain a stable income and profit is increasing in various businesses. One such business is the hotel and restaurant business which heavily relies on staff members being efficient. READ MORE

  5. 5. The unionisation of precarious workers : representations, problematisation and experiences in Swedish blue-collar unions in the construction and hotel-restaurant sectors

    University essay from Mälardalens högskola/Akademin för hälsa, vård och välfärd

    Author : Sophie BANASIAK; [2020]
    Keywords : precarious workers; labour unions; Swedish model; commodification; labour market segmentation; subcontracting; flexibility; fear; organising; community building;

    Abstract : From the Polanyian perspective on the double movement of labour commodification and self-protection of Society, the aim of this study was to examine how unionists perceive and problematise precarious employment and what are their practices for unionising and thereby securing precarious workers. A double case study was conducted in the hotel-restaurant and construction sectors in Sweden with the participation of blue-collar unionists with diverse backgrounds and experiences. READ MORE