Essays about: "Hotel management"

Showing result 1 - 5 of 74 essays containing the words Hotel management.

  1. 1. Emotional Labor in the Workplace. Sustaining smile vs. sustainable smile: a case study from Denmark

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Lisa Heim; [2020]
    Keywords : Tourism and hospitality; emotional labor; hotel service employees; hotel; service environment; work environment; social sustainability; Social Sciences;

    Abstract : Aim of the study: The aim of this study is to enhance the existing scope of emotional labor(EL) literature and broaden its reach to discussing the role of emotional labor in the workplace from a social sustainability perspective, exemplified within the context of hotel service work. It tries to identify how EL is experienced by hotel service employees and to understand how service employees perceive their contribution towards a hotel’s service delivery in order to draw a link to hotel service work as being socially sustainable. READ MORE

  2. 2. Social Sustainability in COVID-19 Crisis : The Case of the Hotel Industry

    University essay from Uppsala universitet/Företagsekonomiska institutionen; Uppsala universitet/Företagsekonomiska institutionen

    Author : Daniel Milojevic; Beka Katsadze; [2020]
    Keywords : COVID 19; hotel industry; social sustainability; crisis management.;

    Abstract : The COVID-19 outbreak, travel restrictions, or other safety norms had a huge negative impact on the world hotel industry from the beginning of 2020. In response to the crisis majority of the hotels all around the world had decided to get closed temporarily. READ MORE

  3. 3. Personnel Instability, Personnel Management, and the Company Image of Small Tourism Enterprises in Remote Destinations : A Case Study of Abisko Mountain Lodge

    University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

    Author : Yin Liu; [2020]
    Keywords : Tourism Sustainability; Tourism Personnel; Personnel Management; Small Tourism Enterprises; Remote Destinations;

    Abstract : In recent decades, tourism has been developed rapidly in the world. With such development, tourism sustainability has drawn great attention, especially in remote destinations. In Swedish Lapland, the studies have been focusing on social sustainability in terms of local communities and other external factors. READ MORE

  4. 4. Autonomous Liquid Dispenser : A.L.D.

    University essay from KTH/Skolan för industriell teknik och management (ITM); KTH/Skolan för industriell teknik och management (ITM)

    Author : WILLIAM GAN; OLIVER HÅKANSSON; [2020]
    Keywords : Mechatronics; Arduino; Autonomous Liquid Dispenser; Tilting; Ultraonic sensor; Linear actuator.; Mekatronik; Arduino; Vätskeautomat; Vinkel; Ultraljudsensor; Stegmotor.;

    Abstract : Our society has become more and more digitized and futuristic in the service sector. The urge of efficiency in order to maintain a stable income and profit is increasing in various businesses. One such business is the hotel and restaurant business which heavily relies on staff members being efficient. READ MORE

  5. 5. All-inclusive or Not-inclusive? : - Towards a more sustainable use of water and electricity by the tourism sector in the Dominican Republic.

    University essay from Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE); Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE)

    Author : Tua Tägtström; Rebecca Vikström; [2020]
    Keywords : All-inclusive; Hotel strategies; Sustainable tourism; Dominican Republic; Water use; Electricity use; Consumption and production; Local resident;

    Abstract : Purpose  The purpose of this study is to understand the challenges all-inclusive hotels face in implementing sustainable water and electricity management in the Dominican Republic. Different challenges in balancing water and electricity towards sustainable consumption patterns will be identified. READ MORE