Visualising and scaling information in a flight operations schedule

Abstract: Flygprestanda AB supplies IT services for airline operations, management and control. The system delivered to facilitate this is the Flight Operation Control System or FOCS. This thesis addresses the Schedule View service included in the FOCS system. The Schedule View is a tool where the user gets an overview of aircrafts and planned flights. In addition aircrafts and flights can be added and modified. It is crucial that the usability is not hampered by the number of aircrafts and their respective flights. Since Flygprestanda's customers vary in size, from large airlines to single aircraft customers (business jet), the Schedule View should be able to fulfil all needs. With an iterative work process we will locate flaws in the user interface, and design and implement improvements. To ensure quality of our implemented solutions an evaluation phase will be included in the iterative work process. The results of our evaluation activities will be presented as a framework for service implementation in this domain.