Resignation to Retention : An exploratory studie on how to limit postCOVID-19 employees discontent via the application of Management Control Systems

Abstract: In the field of management control systems, employee retention is a significant challenge faced by management. In contemporary society, the workplace is experiencing increased dispersion, which presents challenges for management in effectively addressing these issues. If unsuccessful, it may result in additional costs and decreased productivity for the organisation. The current study aims to gain a deeper understanding of how management control systems can support managers in implementing remote work to enhance employee retention. The study started by evaluating modern use cases in the field, followed by collecting data on employee retention and conducting interviews. The findings shed light on the possibilities and challenges that management control systems present in the context of remote work and employee retention. The insights gained from this research hold potential benefits for academics, managers, and executives in making informed decisions to improve employee retention strategies. Furthermore, this dissertation lays the groundwork for future research that aims to optimise the advantages of effective management techniques in enhancing overall organisational performance and employee satisfaction.