Privacy Policies : A comparison between large and small organizations

Abstract: E-commerce and transaction on the internet is getting more and more common in every individual’s life. More than 40 % of the worldwide Internet users have bought or made transactions through the internet. This means that there is more than 1 billion online buyers and these numbers will continue to grow. Due to the growth of E-commerce, organizations are searching and creating new technologies for obtaining and processing data regarding consumer’s privacy information. This tends to become a concern for the consumer about how the organizations treat and user the personal information about a specific individual, the purpose for this study is to examine and compare how big and small organizations works with privacy policies and personal information. The target group for this study is organizations that collects and obtain personal information. This is a comparative study with a Qualitative approach. Theory and collected data from the organizations have been compared, the interview method conducted was Semi- structured interviews. One small and one big organization have been interviewed and the collected data from the two organizations has then been compared against each other to find differences and similarities about how a small and a big organization work with privacy. The selection of the respondents for the interviews have been selected through different criteria’s where one the organizations works with E-commerce. The conclusion of this study is that there are no concrete differences regarding privacy policies between the two organizations that participated in this study although some small differences were found regarding the development of the privacy policies.