Essays about: "customers service"

Showing result 11 - 15 of 1228 essays containing the words customers service.

1. 11. Value creation within a digital service platform through the lens of service-dominant (S-D) logic : A case study of Eljun’s digital payment platform

   University essay from Uppsala universitet/Industriell teknik

   Author : Lena Baum; Imge Günes; [2023]
   Keywords : value creation; value co-creation; value proposition canvas; digital platform; service-dominant logic;

   Abstract : The number of companies who base their business model on digital platforms has increased in the recent years. Successful examples of digital platforms are e.g., Airbnb, Klarna or Uber. READ MORE

3. 12. Barriers and Enablers for Repurposing Vehicle Components in Cross-Sector Collaborations : A Case Study of a Swedish Vehicle Manufacturer

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Elin Kjellberg; Violet Mirgati; [2023]
   Keywords : circular economy; circular business model; cross-sector collaboration; transportation industry; repurpose; circulär ekonomi; cirkulär affärsmodell; tvärsektionella samarbeten; transportindustrin; repurpose; återbruk;

   Abstract : Sweden's economy is currently heavily dependent on a linear economy model, where raw material ultimately is discarded as waste. The linear approach is unsustainable for manufacturing companies in the long term. READ MORE

4. 13. Optimizing within the Supply Chain: A Mathematical Model for Inventory Optimization with respect to Demand Planning

   University essay from KTH/Matematisk statistik

   Author : William Bork; Martynas Giedraitis; [2023]
   Keywords : Inventory model; ”Fast Moving Consumer Goods-company” FMCG-company ; Reorder point; Order quantity; ”Software as a Service-Company”; EOQ-model; R; Q -model; Forecast; Holt-Winters model; Inventory model; ”Fast Moving Consumer Goods-company” FMCG-company ; Reorder point; Order quantity; ”Software as a Service-Company”; EOQ-model; R; Q -model; Forecast; Holt-Winters model;

   Abstract : This thesis examines how to design a mathematical inventory model for a ”Fast Moving Consumer Goods”-company (FMCG-company), which determines the optimal reorder point and order quantity such that the average inventory cost is minimized. The thesis was made in collaboration with a ”Software as a Service”- company which provided the data containing information about the products and inventory management of one of their customers, a FMCG-company. READ MORE

5. 14. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company

   University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

   Author : Stina Enblom; Silvia Padovan; [2023]
   Keywords : customer experience; service quality; internal service quality; service profit chain; customer satisfaction; internal customer satisfaction; customer perceived value; kundupplevelse; servicekvalitet; intern servicekvalitet; service profit chain; kundnöjdhet; intern kundnöjdhet; customer perceived value;

   Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE

6. 15. Designing and evaluating distribution networks for luxury beds : A case study of Hästens Beds’ European distribution from the perspective of cost and delivery service

   University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

   Author : Sebastian Huss; Arvid Normann; [2023]
   Keywords : distribution; distribution network design; transport minimization; network structure; network optimization; decentralization; facility location; center of gravity;

   Abstract : Hästens Beds is a Swedish luxury bed manufacturer, located in Köping, Sweden. They have a strong global presence, with Europe being the most mature and proven market. READ MORE