Essays about: "digital banking"

Showing result 21 - 25 of 83 essays containing the words digital banking.

  1. 21. Implementation of Robotic Process Automation : A case study of issues, challenges and success factors for RPA implementation in banking and financial services

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Haris Camo; Simon Harnesk; Niklas Grufman; [2021]
    Keywords : ;

    Abstract : Robotic Process Automation (RPA) is an emerging lightweight IT solution that aims to automate digital but manual business processes and has been particularly useful in the banking and financial services industry. Whilst interest for RPA has been increasing along with the increased pressure on organizations to leverage technology for efficiency to remain competitive, studies show upwards of 50 percent of RPA implementations fail. READ MORE

  3. 22. Opportunity Exploration and Evaluation: in the Trend of Open Banking

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Yuchen Hsiao; [2021]
    Keywords : Open banking; PSD2; Fintech; Challenger bank; Banking; Opportunity identification; Opportunity evaluation; Opportunity development; Embedded finance; Blue ocean strategy; Disruptive innovation; Open banking; PSD2; Fintech; Utmanarbank; Bankverksamhet; Identifiering av möjligheter; Utvärdering av möjligheter; Utveckling av möjligheter; inbäddad finansiering; Blue ocean-strategi; Disruptiv innovation;

    Abstract : The concept of open banking is on the rise in the financial industry. Not only are banks taking an interest in this topic, but many financial technology start-ups are developing as well. One particular player can be considered challenger banks; they have gained a high degree of digital competence and agility to adapt to changes in the industry. READ MORE

  4. 23. Banking-as-a-Service and the transformation of the finance industry: An empirical investigation

    University essay from Lunds universitet/Institutionen för informatik

    Author : Petrus Aleksi Tuoma; Walter Edward Ekegren; [2021]
    Keywords : Banking-as-a-Service; Digital Banking; Digital Ecosystems; Digital Platforms; API Economy.; Technology and Engineering; Business and Economics;

    Abstract : This thesis aims to provide a deeper look into the current status of Banking-as-a-Service through digital ecosystems, digital platforms and API economy. Research was conducted as qualitative research, which had a purpose of examining the lightly researched concept of Banking-as-a-Service, and shed light on what is the current status of Banking-as-a-Service by pondering its benefits and disadvantages. READ MORE

  5. 24. Do you mind talking to a chatbot? : A quantitative study about how chatbots affect the digital customer experience within Swedish banks. 

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Anna Hultman; Mikaela Zarki; [2021]
    Keywords : Artificial Intelligence; Chatbot; Swedish Banking Sector; Technical Quality; Technical Service Quality; Customer Experience; Customer Satisfaction.;

    Abstract : This bachelor's degree thesis aims to increase the understanding of how chatbots affect the digital customer experience within Swedish banks. Furthermore, this study examines how bank chatbot's technical quality affects the digital customer experience. READ MORE

  6. 25. The use of digital technology in decision-making processes

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Christophe Guy Logeais; Marijana Ilieva; [2021]
    Keywords : Digital Technology; Decision Making; Loan Process; Banking Industry; Business and Economics;

    Abstract : Organisations increasingly adopt digital technologies in order to assist and improve the efficiency of their decision-making processes. Industries, including banking, need to increasingly adapt to the world of digitalization. READ MORE