Essays about: "service quality culture"

Showing result 11 - 15 of 52 essays containing the words service quality culture.

  1. 11. Transition to a circular economy : the intersection of business and user enablement

    University essay from SLU/Dept. of Forest Economics

    Author : Miriam Eimannsberger; [2019]
    Keywords : barriers; closed loop system; consumer; EU waste directive; sustainable design; sustainable business models; waste management; barriärer; EU-avfallsdirektiv; företagsmodell; hållbar utveckling; resursförvaltning; slutna system; återvinning;

    Abstract : In light of increased environmental destruction, resource scarcity and increased waste production the concept of circular economy has gained attention. The aim of this work is to give an insight into the perspectives of businesses and consumers in a circular economy (CE). READ MORE

  3. 12. Internal marketing through gamification : A qualitative study on the influence of game elements within an app on internal marketing activities

    University essay from Umeå universitet/Företagsekonomi

    Author : Alf Grönvall; Axel Holmner Härgestam; [2019]
    Keywords : Internal marketing; through; gamification; A qualitative study on the influence of; game elements; within an app on; internal marketing activities;

    Abstract : AbstractThe subject of gamification is a relatively new and novel concept when it comes to stimulating behavior. Gamification is the use of game elements in a non-game context. Gamification is a tool that can motivate people to engage with activities related to health, education and personal productivity. READ MORE

  4. 13. The impact of Big Data on the business performance of Swedish-based companies

    University essay from Göteborgs universitet/Graduate School

    Author : Alexandros Kouseras; [2018-08-02]
    Keywords : Big Data; Big Data Analytics; Business Development; Data-driven innovation; Data-driven culture; Business Performance; New Product Development; New Service Development;

    Abstract : Big Data has the power to transform entire business processes and improve current business activities. Many organizations seem to understand the benefits that Big Data can offer to their business, especially its meaningful potential business value but they find several difficulties in adopting it, mainly because they are struggling in finding ways of exploiting the derived insights to improve their business. READ MORE

  5. 14. Healthcare Management : Measuring patient satisfaction of service quality in Swedish dental clinics

    University essay from Högskolan i Halmstad/Akademin för ekonomi, teknik och naturvetenskap

    Author : Subhadra Namana; Sanar Al-Dori; [2018]
    Keywords : Healthcare management; dental clinics; patient satisfaction; Sweden; factors; Service quality;

    Abstract : ABSTRACT:Healthcare management is a field that is related to management, leadership, and service of anorganization. Due to high competition and change in the environment of healthcare organizations,managers need to embrace the innovation to respond to those changes and make the organizationsuccessful by improving the process, structure, and culture of the organization as well as to provideefficient and effective care that will lead to achieve patient satisfaction. READ MORE

  6. 15. Dynamic consumer value through value co-creation in the context of consumer culture-An ethnographic study on craft beer consumption in China

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Tingting Wang; [2018]
    Keywords : Craft beer consumption; China; Value co-creation; consumer culture; consumer value; Social Sciences;

    Abstract : Alcohol consumption is important within the research of service management in retail, because it is not only a consumption phenomenon, but also a societal matter. Inappropriate drinking culture and unhealthy drinking habits can cause serious issues to the individuals and the society. READ MORE